As an Enterprise Account Executive with Outreach, my focus lies in elevating customer experiences through strategic sales management and robust relationship building. With a specialty in omni-channel engagement, my approach is centered on optimizing critical customer service processes that serve as a competitive edge for organizations globally.

Helping customers to make a great customer experience their competitive advantage. From customer self-service, omni-channel engagement, to workforce engagement - Talkdesk is helping organizations across the globe optimize the most critical customer service processes - let me know how I can help!

I help organizations manage, secure, and leverage their content for maximum business benefit. eDOCS and it’s modules unify and bring structure to fast-growing libraries of dispersed content, enable flexible and collaborative business processes, and offer analytical insights—all while ensuring content is secure, governed, and compliant. I pride on supporting customers in the Central US, LATAM and the Caribbean. Working with our Partners in Latin America and the Caribbean, to educate and provide them with the right tools, product knowledge and motivation so they can expand their footprint in their area by gaining new customers. OpenText is the leader in Enterprise Information Management (EIM). EIM enables organizations to grow the business, lower costs of operations, and reduce information governance and security related risks.

Helping clients to increase productivity by providing solutions for streamlining document intensive processes. Partner with Hyland Software, OnBase, to deliver world-class ECM solutions.Iron Mountain offers end-to-end digital document management solutions that can be tailored, packaged and targeted to specific departmental needs and ultimately, scaled to the enterprise level. Whether it’s scanning hard copies into electronic format and providing imaging storage, or implementing innovative processes to help you better manage your information, Recall provides a breadth of digitization services and integrated solutions to support virtually every industry.Are you a CFO, Controller, VP Finance, VP/Director of HR, Contract Manager, HR Manager or Accounting Manager? If so, then I’m the person who can provide the resources needed to make educated business process transformation decisions. I provide a configurable and intuitive ECM Solution that empowers you to: - Secure, Easy, On-Demand Access to Complete Records at anytime- Control Measures enforced through Configurable Workflow Processes- Increased processing speed and improved accuracy- Real-time visibility into the process including current liabilities- Secure, easy, on-demand access to an HR document repository- Increased productivity – focus on core tasks rather than shuffling paper- Enhanced document security and compliance- Minimize risk of audit failure- Manage your mission critical items in HR, such as on-boarding, file management and policy/procedure administration- Automate Accounts Payable through an end-to-end solution

- Responsible to generate and develop 100% net new business by strategic planning, prospecting, direct mail marketing, referrals, and networking.- Building territory from ground up and representing the Medical Linen Division.-B2B Sales of Healthcare laundry rental program and medical waste disposal.-Cold call targeted prospects throughout the DFW area within the Healthcare Vertical such as Medical Outpatient Surgery Centers, Physician Offices, Dental Practices, High end Spas and midsize medical practices.-Build strong customer relationships to enhance customer experience and strengthen company image for increased referrals/growth.

New business prospecting and development, including cold calling; scheduling client introductions and meetings; and preparing presentations, proposals, and bid specifications to strategically win new business.Attending training and associated workshops to increase product knowledge and to stay abreast of company products and pricing as well as familiarity with competitor products and pricing.Participating in trade shows, technology showcases and product demonstrations, promoting company image and products.Understanding of basic selling skills, with exceptional analytical, organizational, and communication abilities to work within a professional, team-oriented environment. Presented product information to selected customers.Developed benchmark demonstrations, proposals and value added propositions that exceeded customers' requirements, resulting in the development of new customers andretention of existing accounts.Applied a consultative selling approach to Fortune 1000 customers.Planed and consulted within a team-based work environment to coordinate activity.Responsible for completing customer needs analysis, identifying pain points.Prospecting for new business and upgrading existing customer hardware.Performed the required daily activities to build a robust pipeline of qualified opportunities.Conducted relationship building, customer service, prioritization, account forecasting/planning, negotiations and consultative selling.

Responsible for managing the entire sales cycle with accountability to engage specialist team members.Aggressive and active in competitive accounts, knowledgeable regarding competition and industry trends.Able to identify, articulate, and implement products, solutions, and services to customer requirementsArticulate and position full spectrum of Xerox products, services, and solutions to key departmental decision makers.Develop and implement business plan for client base to identify, sell, and support incremental Value added services and/or products in existing Xerox accounts.Responsible for proposing and closing engagements that will achieve total revenue growth (sale and annuity), profit, and customer satisfaction plans.Monitor and evaluate Account Team progress to ensure achievement of revenue and profit targets.

Created different marketing campaigns to introduce potential customers to the company which subsequently resulted in more business. Coordinated promotional seminars for the company with existing partners such as Microsoft, HP, and Symantec to learn more about their new solutions introduced to the market. Arranged 10 appointments per day by cold calling non customers to uncover new business opportunities.