Juli Thomas Email & Phone Number

Saint Paul, MN, US

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

• Project manager for international user conference, Calabrio Customer Connect
• Plan and execute regional customer events, including regional Calabrio User Groups

Greater Minneapolis-St. Paul Area

• Responsible for recruiting customer advocates to host regional user groups and providing event support
• Spearhead a customer connections program that brings in a customer each month to speak to the company
• Lead the prospect program at Calabrio’s customer conference and create curated experiences for potential customers including organizing meetings with executives, building personalized schedules and coordinating a.
• Continued management of online customer community, content sourcing, reference program and customer awards

Greater Minneapolis-St. Paul Area

• Responsible for administration and engagement of over 500 users in an online, gamified customer community
• Managed and grew the international sales reference program, influencing over $12M in opportunities annually
• Oversaw the customer advocate and customer speaker experience at Calabrio’s annual 600+ attendee user conference
• Designed, implemented, and managed Calabrio’s annual customer awards program
• Tasked with cultivating customer stories in the form of case studies, web content, blogs and more
• Assisted with content creation for customer communications via marketing automation software (Pardot)

Greater Minneapolis-St. Paul Area

Bloomington, MN

• Work with servers by attending to guests with food and water in a timely manner
• Clean-up and rearrange restaurant layout as needed
• Ability to work in a fast-paced environment and adapt to abrupt changes

Bloomington, MN

• Coordinate guests and server assignments
• Answer customer phone calls regarding a variety of inquiries
• Ability to work in a fast-paced environment and adapt to abrupt changes
• Relay information between guests, employees, and managers

Eagan, MN

• Assisted in establishing and creating collateral for an advisory board of CMOs
• Worked with the strategy team to develop business profiles and perform market assessments for prospective acquisitions
• Developed a marketing and demand generation campaign for a lagging service and worked to improve its market share
• Collaborated with multiple cross-functional teams to plan and implement marketing initiatives aimed at increasing customer retention, sales channel engagement, and supporting product launches

Greater Minneapolis-St. Paul Area

• Helped support a six-person sales team by ensuring the accuracy and relevancy of Salesforce prospect lists
• Prepared presentation materials for trade shows to help uphold a quality brand

Bachelor’S Degree, Marketing Major And Psychology Minor

Activities and Societies: Women in Business, TedxUMN, Alpha Kappa Psi

High School

Activities and Societies: Key Club, Women's Concert Choir, Varsity Badminton Team Co-Captain

Education record

This semester-long study abroad program is offered in collaboration with the José Ortega-Marañón Foundation and the University of.