Julia Pinnock Email & Phone Number

North Vancouver, British Columbia, Canada

Vancouver, Canada Area

- Performed clerical and administrative duties, including answering phone calls, responding to email inquiries, and facilitating the everyday operation of the municipality’s business licensing program with over 5,000 active accounts- Applied a thorough knowledge of related municipal bylaws and regulations to a variety of scenarios - Possessed a high level of interpersonal skills, enabling effective customer service and building positive working relationships with colleagues- Comfortable dealing with complex and sensitive cases and has worked alongside management to develop messaging to the public regarding these issues

Vancouver, Canada Area

- Oversaw and trained a team of 10 customer service representatives to ensure efficiency of staff and improve customer experience for over 1,000 in-house guests;- Managed check-ins, check-outs, reservation bookings, and guest billing totaling upwards of $60,000;- Reduced and reconciled transactional and preparatory errors;- Processed and resolved guest complaints to ensure guest satisfaction.

Vancouver, Canada Area

- Worked alongside the Communications Manager on strategic marketing for the BC Liberal Party’s 2017 re-election campaign;- Contributed to the development and implementation of new communication strategies (including social media management) and promotional campaigns for optimal growth and compatibility with target audiences;- Supported the Events Planner with planning and implementation of BC Liberal events, including conventions, fundraisers, gala dinners, golf tournaments, and press conferences with over 3,000 attendees.

Doctor Of Law - Jd, Law

Activities and Societies: BC Law Schools Moot, 2024 Junior Editor, TRU Law Review 2023/2024 Wilson Moot, 2023

Bachelor Of Arts - Ba, Psychology

Activities and Societies: Psi Chi, The Ubyssey, Alpha Phi

High School Diploma