Julia Um Email & Phone Number

San Francisco Bay Area

New York City Metropolitan Area

Onboarded 40+ Miro pilot users across ~10 teamsCreated 3 Service Blueprints across 4 priority service linesFacilitated 2 Human-Centered Design workshops w/ 60+ attendeesFacilitated 10+ stakeholder interviews on qualitative insights resulting in 7 opportunity areas

Philadelphia, Pennsylvania, United States

Data Analysis/Research, Project Management.Project Lead responsible for ensuring connectivity between internal as well as client teamsUsed statistical, network, and qualitative analysis to evaluate efficacy of organizational processes, employee engagement and sentiment, and levels of collaboration and information flow within organizations to recommend actionable levers to enable clients to achieve stated objectives and goals.Presented findings and recommendations to c-suite level clients of multiple Fortune 10 and Fortune 100 clients. Worked with clients in oil and gas, healthcare, technology, and media.

Cambridge Massachusets

Entrepreneurship, Project Management.Assisted in coordinating a project-based workshop: Integrated Business/Legal/Technical Rapid Prototyping for Entrepreneurial New Venture Ideas.Worked with MBA students to develop an integrated business, legal, and technical framework for each teams’s respective venture.Compiled resources for course registrants and scheduled meetings with course advisors.

Brooklyn

Marketing, Project Management, Data Analysis.Cold-called potential partner brands to be included in inaugural launch of proprietary e-commerce store; successfully negotiated contract terms with over 30 brands in 2 months.Identified work flow bottlenecks and optimized store processes. Managed brand on-boarding and product upload process across buying, operations, and marketing teams.Analyzed various data sources using A/B testing and other statistical methods to identify opportunities for improvement, including UI/UX design, email-marketing campaigns, etc.

Gobes Lab, Wellesley College Neuroscience Department

Data Analysis.One of 14 students to receive the Sophomore Early Research Grant in 2013-2014. Processed hours of recordings to produce 12 variables describing sound characteristics for each second recorded; performed regression analysis, ANOVA tests, and other statistical analyses.

Cambridge, Massachusetts

Social Media, Public Relations, Advertising.Researched and created content for the CAA's blog, such as Artist of the Week interviews. Maintained CAA's social media presence (Facebook, Twitter, Instagram, Pinterest). Processed membership renewals and updated database to keep track of current members. Reached out to local magazines, newspapers, and websites with information for upcoming events and deadlines. Facilitated art pick-up and drop-off days for shows and submissions.

Newtown, Pa

Lead a team of student members to direct school-wide campaigns to increase awareness of Annual Fund’s importance. Gave presentations, spoke at alumni dinners, organized class vs faculty fundraising competitions. Worked for the Phonathon campaign by calling alumni to solicit donations.

Master Of Business Administration - Mba, Design Strategy

Executive Program For Social Innovation Design

Bachelor Of Arts (B.A.), Economics

Quest Scholar at Wellesley College, a scholarship program for high-achieving low-income students.

Education record

Cross registered student.

Education record