Juli Johnson Email & Phone Number

Verona, Wisconsin, United States

Madison Wisconsin

Perform a variety of duties associated with managing a positive customer relationship for after sales activities. Responsible for all assigned customers’ service and support needs. Coordinate and schedule on-site preventative and corrective maintenance service visits with customers and field service staff. Initiate and maintain proactive customer.

Madison Wisconsin

Perform a variety of duties associated with managing a positive customer relationship for after sales activities. Responsible for all assigned customers’ service and support needs. Coordinate and schedule on-site preventative and corrective maintenance service visits with customers and field service staff. Initiate and maintain proactive customer.

Verona, Wisconsin

Processing of Field Service ReportsEditing resolution notesUpdating unit configurations in ERP systemUtilizing battery analysis software to provide customers with an accurate reading on the health of their UPS system and its batteries.

Verona, Wisconsin

Release battery orders to the warehouse.Create Bills of Lading for freight shipments.Work with customers and freight forwarders to arrange for pickup / recycling of used batteries.Cycle counting of 125+ parts per day.

Receive and put away incoming parts / pack and ship out electrical parts to customers and Field Service personnel.

In charge of shipping / receiving / purchasing and inventory management for very active Field Service Department with offices and warehouses around the world.Shipped parts globally for regularly scheduled maintenance, warranty replacements, sales orders and emergency repair service visits.Coordinated with customers to arrange for return of failed parts for.

A multi-channel retailer of dolls, books, clothing and other products for girls.; Worked as integral part of mailroom team to receive, sort, deliver and ship mail and packages to meet the needs of hundreds of employeesSorted and delivered incoming mail each day; used automated postage meter to send out hundreds of letters and packages daily.Performed.

Performed as part of small cross-functional team that released, pulled and shipped hundreds of orders daily with maximum timeliness and accuracy. Cross-trained in assembling small medical devices and ultrasound kits.Devised spreadsheet to track international shipments waiting for invoices.Maintained inventory through diligent attention to detail.Assisted.

Moved into office position to assist with new task involving scanning legal documents into computer and converting into CD format.

In charge of workflow, hiring, reviews and trouble shooting for staff of 8-20+ employees, while maintaining current workload of case making.Case maker 1991 – 2006Functioned as integral part of assembly line, assembling materials to form covers for books. Often assisted in other areas of bindery to assure deadlines were met. Manufactured numerous special.

Mfa, Graphics

M.F.A, Graphics

B.S, Art