Planning, promotion and presentation of Rhyme Time, Toddler Time, Story Time and STEAM Lab sessions.Collection Development within the Junior and Young Adult collections.Promotion of the Better Beginnings program via Kindy visits and new parent groups.Active participation in pop-up events such as Teddy Bear's Picnic and Pop Up Library.

Assisting library clientele with their information needs.

During my employment at South Metropolitan Health Service, I have worked as a Ward Clerk on multiple wards. This role has involved customer service, updating Health Information systems, booking appointments, entering referrals, retrieving and updating patient files and general administration tasks.

In this position, I was presented with opportunities to work in a variety of roles. Duties throughout my time at Converga included: * opening, distributing and registering mail items. * creating new records (paper and electronic), * alphanumeric filing * liaising with external service providers (courier companies, National Archives of Australia, offsite storage facilities). * payroll approval * investigating missing files * conducting large scale file audits * completing monthly statistical and audit reports * training new staff * providing leave relief in the Customer Service Manager role, as required.