Julie Davis Email and Phone Number

Responsible for the development lifecycle of existing IWMS and operational reporting systems. Develop new tools to improve processes and support the needs of various users within the company. Provide functional support and perform software administration, upgrades, and patches. Accountable for setup, system configuration and deployment of the application, including design, modifications, workflows and reports. Collaborate with key stakeholders to identify and prioritize system changes. Define and document business requirements, business rules and optimal business processes. Identify, select and implement solutions to ensure project success. Conduct user acceptance testing and document results to verify that developed systems satisfy the needs of the business. Develop and implement training strategies, materials, and user guides. Effectively plan for and execute a consistent change management process. Act as a subject matter expert within key organizational applications and business processes.

Conducted KPI analysis to measure operational performance over-time and identify variances to target. Validated data for quality and integrity, identifying potential areas of improvement to foster efficiency. Generated monthly, quarterly and annual operational performance reports and presentations for dissemination. Conducted ad-hoc reporting analysis to support policies and decision making of senior management. Completed data analysis of budgeting and forecasting statistics for leasing activity, occupancy and sales to provide consolidated reporting and presentations to senior management. Served as subject-matter expert in various projects and initiatives.

Liaised with personnel from the development team to determine business requirements and create documentation including project charters, project plans, process and workflow models. Developed training plans and user documentation. Facilitated on-site user training sessions. Delivered first-level support for change requests, file management, analysis reconciliations and solutions. Administered and tested the development of system enhancements. Participated on project teams as needed.

Collaborated with stakeholders to prioritize identified enhancements as co-chair on the Leasing Improvement Committee. Data analysis of the annual budget information, ensuring completeness and accuracy in preparation of the data upload to the internal Leasing system. Reviewed Property Occupancy Reports, Inventory Summary and Leasing Activity to validate data for quality and integrity in monthly reporting. Reviewed manual data change requests and drafted supporting documents for processing. Served as the Leasing System Administrator, managing system enhancement requests and performing inventory management reconciliation.