Julie Perry Email and Phone Number
Professional with over 20 years’ experience in Customer Service, Team Leadership, and Operations. I have worked in many environments that have allowed for an array of experiences in customer relations as well as how to run a business and upsell to customers more effectively. All of this has helped me to cultivate a fresh perspective regarding how a business can run smoothly. I am a team player that thrives best when my staff is shining and that is consistently shown in my achievements. Presently looking for a position where I can continue to grow in my own skill and add value to a team.Key Strengths:• Good time management skills that have allowed me to easily adjust to working under pressure and make sure deadlines are met.• Adapt well to dealing with unplanned challenges and emergencies.• Capable of thinking critically under pressure and fixing complications that arise in daily operations.• Excellent communication skills.• Creativity that allows for a multitude of tasks to be completed resourcefully.• Strong people skills.
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Hearing ConsultantHear.Com May 2023 - PresentUnited States• Develop new business with existing clients and identify areas of improvement to meet sales quotas.• Make outbound calls to find qualified leads and generate business analytics, schedule hearing evaluations, and determine which products will work best for clients, and assist in financing options along with insurance coverage.• Build and maintain strong relationship while building up a network of leads and referrals.• Ensure timely and successful delivery of solutions to clients. -
Sales Development RepresentativeCience Oct 2021 - May 2023• In charge of entire B2B lead generation process including identifying target accounts and searching business contacts, monitoring social media to create a bio for potential clients to anticipate their needs before contact, creating sales campaigns through cold calling and emails, and building client relationships.• Met and exceeded all required call quotas.• Consistently reached sales goals and doubled quota for December 2021 and January 2022.• Given the task of training and mentoring new sales hires and have set up blueprint for sales department to ensure continued success of sales reps through proven marketing techniques. -
Customer Service ManagerDigital Storm Pc Aug 2018 - Dec 2019Mckinney, Tx• Maintained customer satisfaction by providing problem-solving resources and handling escalated calls for the team of Customer Service Representatives and Techs.• Accomplished customer service human resource objectives by recruiting, selecting, training, and coaching employees.• Assisted in conflict resolution between customers and Upper Management.• Managed all negative customer surveys to satisfaction.• Planned, monitored, appraised, and reviewed job contributions of the Customer Service Team.• Implemented production, productivity, quality, and customer-service standard practices to ensure consistency within team.• Identified customer service trends to determine process improvements.• Conducted surveys and focus groups to ensure consistent quality standards. -
Sales CoordinatorTax Credit Management , Llc Feb 2017 - Aug 2018Mckinney, Tx• Brought in 19 new clients for the sales year, topping entire Sales Department quota of 10 clients.• Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails.• Assisted customers with trainings, presented insight to the Work Opportunity Tax Credit Program, and handled courtesy calls and emails. -
Inside Sales RepresentativeMiraca Life Sciences Nov 2015 - Jul 2016Irving, Tx• Was given a quota of $250k and achieved $800k in sales.• Handled staff training on Social Selling and other necessary knowledge for position.• Developed Marketing materials and collateral for company. -
Software Sales / Multi-BrandIbm May 2014 - Sep 2015Coppell, Tx• Over exceeded quotas in 1st Qrt by $500k and 2nd Qrt by $375k• Made outbound calls to find qualified leads and generate business analytics, mobile solutions, and smarter planet initiatives.• Coordinated with specialists to consult with customers to find the best solutions for their business challenges.• Assisted existing customers with contracts, billing, and other issues. -
Customer RetentionSirius Xm Radio Inc. Aug 2011 - Feb 2014Irving, Tx• Implemented “Fun at Work” to drive up team revenue by implementing training days to help sales associates build skillset, achieve increased revenue, and incentivize team.• Earned highest revenue across all brands for 2012 and maintained a retention of 92% overall out of the required 85%.
Julie Perry Education Details
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Graduated Ibm Global Sales School With Distinction
Frequently Asked Questions about Julie Perry
What company does Julie Perry work for?
Julie Perry works for Hear.com
What is Julie Perry's role at the current company?
Julie Perry's current role is Operational Excellence | Experience in Team Leadership, New Business Development, Revenue Generation, Client Relationship Management, and Training/ Development.
What schools did Julie Perry attend?
Julie Perry attended Graduated Ibm Global Sales School With Distinction.
Who are Julie Perry's colleagues?
Julie Perry's colleagues are Simran Kapoor, Joshua Martin, Om Prakash, Mathew Welch, Angela Landry, Sagar Agarwal, Karen Liong.
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Julie Perry
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Julie Perry
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