An Operations improvement consultant with extensive Not for Profit and Public Sector experience across Operations management, improvement and service delivery. Proven track record of leading transformation projects to increase organisational effectiveness. Enhancing operational potential using LEAN and Quality Improvement methodology. Re-designing business processes and instilling a continuous improvement and customer/patient/ service-user focused approach throughout. Background in operations management, senior management, service delivery, internal review, systems implementation, project management and process improvement and consultancy across the UK.Skilled in organisational review and assessment, change management, agile project management, process analysis and design, process improvement and implementation, stakeholder management, risk analysis, developing technical specifications, designing testing programs, documenting new policies and procedures, applying LEAN methodologies, value stream mapping from ‘current' to ‘future’ states and implementing end to end performance measures.