Severn Trent WaterManagement of TFM contract of 21 sites and cleaning only contract for 90+ Water operational sites Working with the STW compliance team conducting audits of operational sites. Support refurbishment projects working with the contractors and liaising with MTFM and Mitie cleaning Driving compliance and reactive activates on residential properties Build relationships with MITIE projects giving an alternative internal service partner to undertake works where possible.Production of monthly KPI report and monthly client report Drive service providers performance by management of help desk activitiesSupport the development of Mi-world and the role out to the client team Ensuring SME’s are fully compliant both driving MTFM on compliance and also working with the MiWorld team making sure accuracy in the data.Support the client to achieve there 18001 Accreditation Management of employee on long term sick, including welfare visits and call and involvement of Occupational Health and HR business partners.

Responsible for the administration of day to day activities relating to the security provision on the Vodafone contract.Deliver within challenging deadlines and to a high standard.Proactive and conscientious person who has the ability to prioritise a heavy workload.Contract Administration Finance & KPI’s

Management of TFM contract which consists of 21 FM sites, 90+ operational sites (cleaning only) and 82 residential propertiesOverall annual contract value of circa £7mMaking sure that the buildings meet health and safety standards and legal requirements, managing services such as cleaning, waste, catering, landscaping and pestCarry out regular cleaning and compliance audits of FM and operational sites Support refurbishment projects currently being undertaken by the client with contractorsLiaise and work with all service lines regards any contract variations.Constantly review the compliance log and ensure that all statutory items, remedial work and agreed action plans are completed within agreed timescalesResponsible for driving the residential properties in compliance and reactive activates. Review alternative service partners to undertake building/projects/residential works to be more cost effective and more efficient.Production of monthly KPI report and monthly client report Driving service providers performance by management of help desk jobsSupport the development of Miworld and the role out to the client team Ensure Service Matter Experts are fully compliant both driving Mitie Technical Facilities Management on compliance and also work with the Mi-world team to ensure accuracy in the dataSupport the client to ensure that 18001 Accreditation is achieved, by ensuring all Mitie Technical Facilities Management documentation for the sites are in order and obtainable.Drive operational improvements with month on month KPI improvements or action plans in placeEnsure operational risk register for all service lines is updated and reported on regularly and to also make client aware of any issues