Julie Woods Email and Phone Number

Working as an implementation specialist with a mid-sized EMR company, performing implementation of a configurable software, business analytics, communication with engineering team, QA, resolution of customer care issues, sales demos, and client training on the EMR payroll software. Job responsibilities include the following:Implement payroll software for both existing and new clients - Scoping with client to ascertain time and labor structure - Creating a payroll rule spreadsheet based on scoping information - Implementing client’s specific configurations - Working with engineering to implement and develop customized programs - Testing configurations with clientsWork directly with Payroll Vendors, In House payroll software, and other EMRs to configure output files - Payroll Vendors: ADP, SolexPayroll, PayChex, PayCor, UltiPro, Kronos, - In House Payroll: Quickbooks - Other EMRs: Meditech, McKesson, AthenaQA payroll engineering solutions - Testing payroll products from engineering before sending to clients - Suggesting corrections to engineering - Using in house database softwareManage list of customer care issues for payroll - Using Salesforce.com to communicate with clientsDemo Payroll product to prospective clients - Created sales demo using Microsoft PowerPoint and webinar - Created reference guides for clients considering payrollTrain both new and existing clients on how to use HealthWyse payroll software - Created a training manual using a scrambled databaseCreated internal and client facing documentation - Created a process for implementing payroll - Created internal reference documents for the abilities and limitations of our software - Created internal reference document for converting an existing client onto a new payroll configuration Work on Excel spreadsheets daily and convert between .xlsx, .txt, and .csv

Worked as an executive assistant to the Head of Interest Rates Trading, North America. Responsible for maintaining his schedule, email, travel and expenses and supporting his team of 80 traders. This required:• Filing expenses on both Ulysse and Concur systems• Creating weekly profit and loss reports and dealing with confidential data• Updating employee personal files from hard copies to digital copies• Creating a step by step guide for security requests to prevent important systems from being left out of a trader’s profile

In charge of returns, deliveries, day-to-day shop maintenance, promotional displays, customer service, and special orders.

Lead a small team in creating various Scientific Thesauri for internal company use. Created a 4,000 word Mathematics thesaurus of keywords for categorizing academic articles owned by EBSCO. This required data mining and SQL queries in Microsoft Access and EBSCO's own software.

Tutored Calculus 1, Calculus 2, Linear Algebra, and Discrete Mathematics to undergraduates.

Customer assistance, in person and over the phone, shelving, recovery of the store, and setting up and maintaining promotional displays

Assisted with clerical duties to support department faculty and with professor’s independent projects.