Julie Cluggish Email & Phone Number

Indianapolis, In, Us

Indiana, United States

- Rebranded #1 show Dark Downeast on Apple Podcasts in January 2024 (darkdowneast.com)- Rebranded #1 show Dark Arenas on Apple Podcasts in November 2023 (darkarenas.com)- Designed NYC Times Square billboard for Dark Arenas- Created assets for a sold out 10-city live tour of The Deck Investigates- Collaborated with Marketing to craft presentations for stakeholders and partners- Designed limited release apparel for the Crime Junkie merch store- Work closely with Senior Social Media Coordinator and Director of Marketing to deliver social media assets and support campaigns- Continue to elevate visual design for Adweek’s #1 Podcast Network of 2023, Audiochuck, and its shows Crime Junkie, the #1 show of 2022 and 2023, and The Deck, The Deck Investigates, CounterClock, Park Predators, Anatomy of Murder, Dark Downeast, Dark Arenas, KILLED, Full Body Chills, Strangeland

- Wrote brand messaging guide to empower employee advocacy- Planned and executed weekly store build, product promotions- Launched marketing email campaigns from concept to completion- Led vision for website overhaul while providing developer with copy, graphics, and layout direction- Worked with Chief Nutrition Officer to photograph weekly recipes, develop monthly meal kits, plan email content for B2C and B2B- Directed third party video shoots and ad campaigns for social- Defined clear touchpoints and effective strategies to add value to CX

Indianapolis, Indiana

Genesys is a leading SaaS company for omnichannel customer experience & contact center solutions. I was hired on to develop informational graphics and iconography for interactive classroom training, Web-based training, and mobile learning programs as part of Genesys University, but my role quickly evolved as we rebranded to Genesys Beyond.- Designed identity for Genesys Beyond, formerly Genesys University- Developed screencast graphic style systems- Worked cross-functionally, writing charters for dev team to implement UX/UI enhancements on marketing site with buy-in from stakeholders- Designed course graphics while meeting tight deadlines- Assisted marketing with promotional assets, presentations for B2B- Atteneded DevLearn 2019 in Las Vegas, NVAwards2021 - Genesys Beyond “Above & Beyond” Award2019 - Q3 Genesys Orange Award for “How We Interact”

- Collaborated with marketing team to develop promotional materials and advertising campaigns for digital and print- Provided art direction for the Junior Designer- Designed Green Bean Delivery, Green Bean Office, and Cold Chain Logistics identities- Photographed 2,000+ food products showcased in-store- Generated social media content, email and store graphics- Designed landing pages for various campaigns- Managed company blog using WordPress- Was responsible for store graphics, product promotions

Hired as print artist and quickly promoted to design and/or redesign websites in a fast-paced production environment, with added responsibility of handling one-on-one consultations- Designed appropriate layout for clients based on industry standards- Conceptualized and designed websites up to 50 pages- Accommodated customer revisions- Prioritized and managed multiple projects while meeting deadlines- Interacted with sales team, management, content collection agents, customers, and peers- Ensured final product was optimal and has all the characteristics requested by the customer and sales- Handled escalated issues across multiple departments- Navigated and organized files in company-wide database

Designed promotional materials (logos, brochures, advertisements, PowerPoint presentations, and large-scale displays) for professional development programs, including those by Land O’Lakes and Wells Fargo

Monitored customer calls, detected software bugs, and designed informational materials

B.A., Visual Communication Design, Minor In Art History

Indiana Academic Honors, General