Julie Egan Email & Phone Number

Princeton, Nj

Partner with district and school leaders across the country to implement Learning Ally Solutions with the goal of ensuring striving readers become engaged, independent learners.

Lead the resourcing, skills, and effectiveness of the Member Success team to provide a highly engaging and satisfying member experience, and to retain and grow the Learning Ally membership base. Directly manage a team of Member Specialists, a Registrar and lead the operational excellence of the full Member Success team in collaboration with the school and parent Member Success/Community Directors. Act as the process owner for the “people, processes, and technology” in use by the whole Member… Show more Lead the resourcing, skills, and effectiveness of the Member Success team to provide a highly engaging and satisfying member experience, and to retain and grow the Learning Ally membership base. Directly manage a team of Member Specialists, a Registrar and lead the operational excellence of the full Member Success team in collaboration with the school and parent Member Success/Community Directors. Act as the process owner for the “people, processes, and technology” in use by the whole Member Success team. Measure and continually improve resource utilization and service using productivity metrics aligned with organizational goals. Show less

Provide support to ensure that Learning Ally member achieve a high level of success in using the program. To act as the primary support point for institutional members by collaborating with other departments to ensure the members are using their Learning Ally membership to its full potential.

Bachelor Of Arts (Ba), Liberal Arts And Sciences/Liberal Studies

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies