Customer Program Manager
CurrentCurrently managing business critical service delivery for a large premiere Financial customer with worldwide presence. I am responsible for setting the strategic services direction that addresses the business and technology needs for our top customer. I play a leadership role in critical delivery engagements, ensuring operational excellence in delivery execution and to assure customer objectives and business, innovation and operational outcomes are achieved. As a trusted advisor, I assess the customer requirements, influence service delivery methods, and lead our teams to outstanding service and deliverables.