Julie Lowther

Julie Lowther Email and Phone Number

General Manager BT Retail Customer Services TV Technical Helpdesks @ BT
london, greater london, united kingdom
Julie Lowther's Location
Newcastle Upon Tyne, England, United Kingdom, United Kingdom
Julie Lowther's Contact Details

Julie Lowther work email

Julie Lowther personal email

n/a
About Julie Lowther

General Manager BT Retail Customer Services UK and Outsource Contact Centre's for TV services.

Julie Lowther's Current Company Details
BT
General Manager BT Retail Customer Services TV Technical Helpdesks
london, greater london, united kingdom
Website:
bt.com
Employees:
61791
Julie Lowther Work Experience Details
  • Bt
    General Manager Customer Services Tv Technical Helpdesks
    Bt Apr 2012 - Present
    Uk And India
    Management of TV helpdesks and Home IT sales and subscription desks in two UK and two Offshore Centre's.
  • Bt Retail
    General Manager Customer Services
    Bt Retail 2006 - Present
    Managed National Resource Centre and CS Shared Services functions Resource Management ,MIS ,Command centre,Change Management Processes.
  • British Telecom
    Bt General Manager Retail Customer Services
    British Telecom 2001 - 2010
    2011 to April 2012 General Manager Customer Services Order Management Operations UK ,Programme Director One Contact Resolution Programme .

Julie Lowther Skills

Leadership Business Transformation Telecommunications Change Management Outsourcing Customer Satisfaction Customer Experience Call Centers Business Process Improvement Retail Broadband Contact Centers Team Management Customer Service Stakeholder Management Performance Management Service Delivery Unified Communications Project Delivery Managed Services Program Management Management Vendor Management Service Management Crm Workforce Management Strategy Operations Management Bpo Process Improvement Sla Team Leadership Business Analysis Employee Engagement Governance Resource Management Culture Change Business Case Ivr Programme Delivery Project Portfolio Management It Strategy

Julie Lowther Education Details

Frequently Asked Questions about Julie Lowther

What company does Julie Lowther work for?

Julie Lowther works for Bt

What is Julie Lowther's role at the current company?

Julie Lowther's current role is General Manager BT Retail Customer Services TV Technical Helpdesks.

What is Julie Lowther's email address?

Julie Lowther's email address is julie.lowther@bt.com

What schools did Julie Lowther attend?

Julie Lowther attended Northumbria University, Northallerton Grammer School.

What skills is Julie Lowther known for?

Julie Lowther has skills like Leadership, Business Transformation, Telecommunications, Change Management, Outsourcing, Customer Satisfaction, Customer Experience, Call Centers, Business Process Improvement, Retail, Broadband, Contact Centers.

Who are Julie Lowther's colleagues?

Julie Lowther's colleagues are Tapas Ranjan Panda, Toby Allen, Rajni Kumari, Humaira Karolia, Colette Johnson, Nick Hatton, Ritin Pal.

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