Julie Moore Email & Phone Number

- Partner with human resources for complete onboarding and offboarding of employees- Work with the project management system, Wrike, to ensure projects, billing, and PTO are completed on time- Responsible for opening and closing of buildings ensuring all alarm systems are in working order using Brivo- Organize annual fundraisers including San Antonio Food Bank Food Drive and The Salvation Army Angel Tree- Assist digital marketing team with creating Facebook and Google promotional campaigns and reports for clients

- Created the company website and update web content daily- Wrote and edit operational documents to successfully create and organize policies and procedures - Performed account reconciliations, customer estimates and invoices, and federal and state tax documentation- Point of contact for maintenance, mailing, shipping, supplies, equipment and bills- Manage relationships with vendors, service providers, and landlord ensuring that all items were paid on time

San Antonio, Texas Area

- Increased market share by cultivating community partner and client satisfaction- Prepared sponsorship and grant program budgets- Planned, organized, executed, and evaluated program and fundraising events from start to finish- Reduced program expenses by soliciting local businesses for donations- Wrote reports/updates, annual giving, appeal letters, and letters of intro/interest to current and prospective donors- Oversaw and trained AARP team members on administrative support to ensure the office operates efficiently

San Antonio, Texas Area

- Utilized WordPress to update the website - Arranged and coordinated meetings, tours, and events for the center- Created marketing material through Canva to use on social media marketing platforms- Regularly represented the agency at community functions to answer questions and differentiate services - Initiated new external marketing and communication strategies, including website content and newsletter marketing- Worked directly under Executive Director to aid in donation entry, outreach, and create all donor thank-you letters.- Generated leads by promoting the center through tours of office spaces, commercial kitchen and banquet hall

San Antonio, Texas Area

- Assigned up to 120 reservations to a specific table using OpenTable - Utilized the TouchBistro computer system to execute the guests’ dining needs and preferences- Executed sales skills through daily food and drink promotions with recommendations- Continually contributed to adding new policies and procedures for the new start-up restaurant

San Antonio, Downtown Library

- Greet 30-50 people a day and keep record on the number of people that we help- Answered 5-10 phone calls and returned missed calls after reviewing voicemails through Google Voice- Conducted interviews with clients and wrote case studies for LiftFund marketing- Managed social media via Hootsuite for Café Commerce’s Twitter, Facebook, and LinkedIn accounts - Scheduled appointments with SCORE representatives using Clickbook - Contributed to the formation of a new intake process to align with the new CRM system

San Antonio, Texas Area

- Singlehandedly follow all procedures to open and close the store in a timely manner- Attend to 10-15 customers by heating up and packaging their baked goods- Handle the $40 cash drawer and process customers’ orders through the Square app- Bake kolaches, pecan crescents, pecan bites, and coconut macaroons from scratch using designated recipe

San Antonio, Texas Area

- Trained three new waiters per month on the menu, Micro POS system, and conflict resolution techniques - Wrote patron’s food orders on slips, memorized orders, and entered orders into computer system - Regularly received compliments from customers regarding outstanding personality and delightful service- Frequently restocked ice, cups, plates and dishes therefore the restaurant may perform at the highest potential

Cypress, Texas

- Respectfully greet and seat 40-60 customers of the restaurant on a daily basis- Answer 10-15 phone calls daily on questions or concerns dealing with the restaurant- Responsible for the 5-10 to-go transactions of a $300 cash drawer- Habitually revise the cleanliness of the restaurant by sweeping, busing tables, and cleaning windows