Sr. Program Manager, User Education
Seattle, Washington, United States
• Establish overall product training program strategy.• Build curriculum, manage execution and technical delivery of product training program. Topics include media delivery, transcoding, players, entitlements, video commerce, etc.• Build course content including training video script writing, voice narration, video editing, and development of exercises and tests.• Camtasia-certified• Engage with cross-functional teams and stakeholders in Engineering, Product Management, Product Architecture, Professional Services, Partner Engagement, Sales, Marketing, Finance, Legal, Support.• Recipient of 2017 individual "Tammie" (Technology Emmy) Award, for 'Driven by Possibilities' category.