Senior Operations Manager, Microsoft Cloud Systems
CurrentI deliver leadership of the Microsoft Cloud Systems team and projects within the 450-person non-profit independent organization. I manage a team comprised of SharePoint Developers, a Cloud Architect, and an Office 365 Administrator to efficiently deploy companywide solutions. I lead projects from start to completion, including redesigning the intranet, updating the intranet site structure, companywide paperless initiative, customer SharePoint forms and web parts implementation, and third-party integrations. I also implement process improvement initiatives and conduct audits on MS Exchange and Office 365. Key Accomplishments: • Successfully completed 40+ projects to date • Managed a six-month Corporate Intranet Build project• Led MS Teams Implementation project for effective collaboration• Received a 90% user acceptance rate for MS Teams• Streamlined internal processes using Agile frameworks • Reduced monthly cost by 10% through Azure Active Directory user license audit• Decreased monthly cost by 33% by auditing Azure Infrastructure