Passport Services provider for all urgent/emergency travel situations.• Handle reports of lost/stolen/found passports.• Schedule appointments with clients for all services. • The Consular Assistant is responsible for all travel related inquiries and providing assistance, including generating passports. • Process emergency and urgent passports following strict criteria.• Assist clients with urgent travel needs including repatriation to Canada.• Assist contacts of other programs with consular services or inquiries related to travel/ppts.• Work with the Australian Consulate for Canadians in Hawaii on travel related matters. • Manage and reconcile incoming consular fees for travel related assistance and passports. • Process passport inventory reports and organize passport data. • Maintain passport security including safeguarding passport supplies, maintaining inventories, and shredding sensitive passport materials. Work with outside vendors (ICE, US Marshalls, RCMP, Sheriff agencies, CHP) regarding deportations, extraditions, and sensitive matters pertaining to air/land/sea travel •Maintain documents related to travel/ppts, inventory supplies, and re-order additional forms as needed. General inquiries (i.e., notary services, old age pension, repatriation)Managing (Registration of CNDs Abroad) ROCA • Assist in responding to urgent/emergency situations and cases • Maintain security of consular funds and passport supplies• Financial and accounting services in support of consular• Enter, monitor, maintain, and file cases in consular database • Assist Consular Officer with confidential consular cases as necessary• Answer all requests in a timely manner, with priority given to maintain communication with all Canadians currently incarcerated within Mission territory. Work with outside vendors (ICE< US Marshalls, RCMP, Sheriff's, CHP) regarding deportations, extraditions, and sensitive matters pertaining to air/land/sea travel

Administrative Assistant:Provide assistance to various requests and support to the MCO and all employees at the mission. Coordinate office services (e.g. personnel office needs, supplies, office maintenance). In-charge of ordering business cards for all personnel. Organize paperwork associated with diplomatic arrivals and departures and ensure thorough and frequent follow up with the OFM (Office of Foreign Mission), and US Customs. Liaise with the Office of Foreign Mission for all administrative issues, including personnel, registrations, insurance and security.Prepare customs clearance for incoming shipments for CBS and overall mission goods. Assist with end of the year transition on all files, especially HR leave and attendance records and salary revision paperworkPeriodic review of all administration files to ensure completeness and proper organization. Prepare Mission Organizational chart. Assist in the management of assets, i.e. property and vehicles. Prepare and update monthly Office Staff Directory. Keep updated records of contacts for vendors and other external contacts. Consular Assistant:Assist Canadians as needed with information regarding; Acquisition of a new passport for adults, and children. Notary services and true certified copies. Process inventory reports and organize passport data. Work with the Australian Consulate general in Honolulu to assist Canadians in distress. Reconciliation of Consular fees. Request for applications and forms to be mailed to clients. Assist other programs with any Consular service request made by their contacts. Citizenship Lead Assist Canadians with information regarding acquisition of citizenship for direct descendants (child, or adult ). Acquisition of citizenship for a former Canadian. Assisting Canadians with information regarding: Pension Plans, Old Age Security, Registration of Canadians Abroad, Probate Notices from Law Firms, Shipments of human remains back to Canada. Impediment to marriage enquiries

I managed the deadlines on multiple projects. Kept the MS Project program up to date. Kept project meeting minutes and miscelleaneous duties