Julie Phan Email & Phone Number

Oversee and manage our flagship location at Stanford University. Lead the hiring and training of 70+ seasonal staff and oversee the logistical setup of camp facilities across multiple campuses. Coordinate with campus administrators to ensure all resources and technology are in place for seamless operations. Provide leadership and support to staff, fostering a collaborative team culture. Act as the primary contact for all stakeholders, ensuring clear communication and addressing any concerns. Continuously assess program effectiveness and staff performance, implementing improvements to enhance quality and outcomes.

Irvine, California, United States

Manage the planning, execution, and evaluation of custom, international, and internal leadership development programs, ensuring alignment with the Institute's strategic goals. Collaborate with faculty, corporate partners, and internal teams to design and implement programs that meet learning objectives. Oversee logistics, including scheduling, venue coordination, and participant communication, to ensure a seamless program experience. Lead and support program coordinators, manage budgets, and continuously improve program quality and outcomes. Oversee international programs, addressing cross-cultural communication and logistical challenges.

Hired and trained online camp staff, ensuring they are equipped to deliver engaging virtual tech programs. Manage day-to-day operations, overseeing logistics, scheduling, and technology platforms. Foster a collaborative virtual team environment and monitor staff performance for continuous improvement. Continuously assess program effectiveness, gather feedback, and implement enhancements. Serve as the primary contact for participants and families, ensuring clear communication and addressing concerns to maintain high customer satisfaction.

Newport Beach, California, United States

Provided all encompassing administrative support to a K-12 online school with 1800+ enrollments during the pandemic. Assisted in building systems to help facilitate successful online learning by finding unique ways to stay connected to our families.

Assisted the district-wide IT department in improving Personnel REQ system UI/UX in 6 months. Led project on gathering feedback from 35+ office administrators on their experience with the in-house. payroll tool to present to the Technology Committee for reassessment on payroll methods. Organized administrator calendars, prep materials, and coordinate staff meetings. Other misc duties included supply ordering, facilities management, maintenance and operations.

Foothill Ranch

Oversaw the scheduling and management of tours for prospective families, utilizing Acuity Scheduling and CRM Systems. Maintained a dynamic and engaging online presence across key platforms, including Facebook, Instagram, and the company website. Provided efficient and timely IT support, troubleshooting equipment issues to minimize disruptions in daily operations. Developed a reputation for proactive problem-solving, ensuring a reliable and technologically sound work environment. Executed essential daily operations, including meticulous management of attendance records, enrollment processes, and intricate scheduling requirements. Took charge of campus-wide supply orders, optimizing inventory and ensuring a well-equipped and organized workplace.

Irvine, Ca

Develop and maintain a sense of community within the residence hall through engaging activities and events. Provide guidance and support to residents, serving as a resource for academic and personal success. Uphold and enforce residence hall policies to ensure a safe and respectful living environment. Foster open communication and collaboration among residents, promoting a sense of belonging. Respond to and address resident concerns and emergencies with empathy and efficiency.