Julie Pitner Email & Phone Number

Remote

Managing a team of CX Coordinators who handle customer's shipping, billing and account issues. Help implement and facilitate new policies. Responsible for timecards, team meetings, 1:1 meeting, holding coordinators up to performance and quality metrics, training, etc.

United States

Act as a liaison between customers and Customer Experience Agents with our couriers and carriers. Connecting with CX Ops, CX Billing and Transportation teams to troubleshoot issues and improve processes. Alert teams of shipping issue trends and provide daily outreach to customers.

Secaucus, NJ

Provide exceptional customer service while being able to troubleshoot issues in the moment and provide immediate resolutions on phones and email. Responsible for surfacing trends of shipping, operational and technical issues. Working within a team while also reaching personal quality and productivity goals. Develop long lasting relationships with the.

www.facebook.com/juliemariephotosNJ

Freelance Musician, Wedding, and Portrait PhotographyDeveloped basic photography and studio skills in high school and college working with black and white film. Moved onto digital photography and software during those years and continued until present day.

Pennsauken, NJ

I am the North Jersey Sales Representative responsible for acquiring and maintaining accounts. I am also responsible for setting up and participating in events to promote our brand. I oversee 2 Brand Ambassadors who help work some of the events I schedule. In addition, I manage my own Social Media pages geared towards my sales territory to add a.

Wharton, NJ

2016 Employee of the Year. Opening restaurant duties, accountable for cash drawer, assist with some management duties, training, providing unique and exceptional dining experience to all

Dover, NJ

Helped to design new menus, created inventory lists for FOH and BOH items, reorganized bar and coolers to create better efficiency and follow FIFO procedures. Created a base of customers in a new restaurant by enhancing the high level of customer service and consistency. Also responsible for manager key for POS system, cash drawers, bar inventory, and.

Westfield, NJ

Leader for Sale Associates to provide them with coaching and development of skills including a higher level of customer service, styling, and daily performance. Responsible for setting the example for South Moon Under's philosophies, aesthetic and creating relationships with the customer. A high level of communication skills are practiced daily within the.

Somers Point, NJ

Responsible for all accounting, scheduling, payroll, contract drafting, deposits, open and close office responsibilities, communications with clients on a daily basis, receiving and processing inventory, as well as basic office management and administrative duties.

Medford Lakes, NJ

Worked as Key Employee, Bartender, Server, and Expeditor. Filled in as manager on a regular basis, opened and closed the restaurant, accountable for cash drawers, cash deposits, train and supervise employees in various positions, see to customer needs using a high level of customer service and resolve any daily issues.

Atlantic City, NJ

Part of Service Learning program through Richard Stockton College of NJ. Reorganized paper files, added client information into new database system,

The Quarter Of The Tropicana, Atlantic City, NJ

Welcomed guests, maintained quality customer service in a high-end casino restaurant, opened and closed front end of restaurant,handled cash drawers, answered and directed calls, organized reservations, and trained new employees at the front desks.

Medford, NJ

Assisted with real estate transaction files, filing, copying, organizing, faxing and mailing important legal and real estate documents; answered telephone calls and assisted coworkers in a professional atmosphere.

Bachelor'S Degree, Business Management

Activities and Societies: Delta Mu Delta (International Honor Society in Business Administration)

Digital Photography

Continuing Studies Courses

High School

Activities and Societies: Executive Homeroom, Honor Society Historian, SAC (Students Actively Concerned), Lit Mag, Poetry Club, Women's.