Julie Miller Email & Phone Number

Verint helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise.We draw on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions.With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results.More 10,000 organizations in over 175 counties - including more than 85% of the Fortune 100 - rely on Verint.

Santa Cruz, Ca

Dominican Hospital - Outpatient Rehabilitation ServicesResponsible for the development and implementation of marketing and public relations activities which will support awareness and utilization of the outpatient rehabilitation program's services. Leads program development, quality and process improvement, problem solving and productivity enhancement in a flexible team fashion. Creates supporting educational and marketing material to support awareness and referrals. Works closely with Program Director and referral processing team to attain budget goals and conversion rates. Liaison between hospital departments/community physicians and our departments; building and maintaining strong relationships. Presents at Quarterly Business Review to Dominican Hospital President, CFO and COO. Member and department representative of Tumor Board, Cancer Committee and hospital Executive Service Line meetings. Top Performing Program in the nation for 2 years and top in the Region for 1 year.

San Francisco And Monterey Bay Areas

Direct accountability for day-to-day management and long term strategic growth of hospitals, health systems, private practices, government healthcare facilities and insurance providers in multiple territories driving utilization of various cardiovascular, respiratory and diabetes product lines. Develop and implement short and long range district, territory and target account plans. Manage and allocate sales, expense and marketing budgets.Summary of Accomplishments:• Consistently exceed sales, profit margin and market share growth goals year over year averaging 124% of sales goals.• Launched multiple products and delivered consistent, top 10% regional performance for product penetration and growth and a top 25% national ranking:− Achieved 118% of goal for Stiolto and 109% of goal for Spiriva ending Q3 2015.− Achieved 187% of new product launch goal for Jardiance in Q4 2014. Received corporate recognition for Respiratory product line growth delivering 178% of sales goal in Q1 2014.− Directed launch of Combivent Respimat delivering highest market share performance in district, 2013.• Represent district for a national technology SME group; support strategy, training development and user support for new technology implementations. SME in Veeva (Salesforce) CRM, as well as new hardware and software interfaces. • Trained and coached new sales staff; Member, National Women in Leadership Initiative.(Contracted through inVentiv Health 2010-2012)

Monterey Bay Area

Managed a high-growth territory with accountability for key account management, marketing, product launches and driving new business through innovative and strategic partnerships and alliances with physicians, hospitals and professional associations. Developed and delivered consultative sales and marketing presentations to drive brand, exposure and utilization of multiple products. Led market and territory analysis: identified and targeted high-yield accounts and established/built relationships with physicians and stakeholders across specialties.Summary of Accomplishments:• Delivered consistent quarter over quarter success in revenue and market share growth: Grew market share by 6.7% within first 12 months; Increased insulin portfolio sales from 91.7% to 100.5% within first quarter in territory; Achieved top 15% market share growth in region (Victoza launch).• Expanded market presence of product lines through designing and launching creative programs and offerings to physicians and medical groups; provided value-added services, while off-setting physician access regulations.

San Francisco And Monterey Bay Area

Orchestrated product management, consulting and long-range planning driving new business penetration and account development in a Northern and Central California territory managing up to $9 million in revenue. Accountable for product, service and customer analyses focused on ROI, competitive analysis, product launch strategies and developing customer loyalty. Built and managed relationships with physicians across specialties.Summary of Accomplishments:• Leveraged market research, competitive analysis and business intelligence tools to develop custom marketing and business development programs for medical offices; conducted business workshops for clinical and office staff.• Recipient, “Vice President’s Cabinet” award (top 10% sales quota achievement in nation).• Recipient of five Regional and seven District awards for sales production.• Created new Strategic Business Plan initiative for the district, which was presented to all district managers regionally.

San Jose, Ca

Formerly SiteSmith, Inc. Acquired by Metromedia Fiber Networks (MFN) Leading global colocation and data storage corporation.Led day-to-day and long term management of key accounts (e.g., Sony Entertainment, Walmart.com. DNA Sciences, Morgan Stanley Dean Witter, Homestore.com) representing up to $5 million annually, while driving new opportunities. Managed customer accounts and projects from pre-sales analysis, RFP response/proposal development, presentation and close through implementation project management and long-term customer support interfacing with director, VP and C-level contacts within key accounts. Managed complete implementation project lifecycles: developed project plans, schedules, budgets, benchmarks and goals; assembled and managed multifunctional technical teams of resources. Summary of Accomplishments:• Key member of Project Management Steering Committee to create standardized, streamlined PMO processes and best practices. Successful initiative improving project management resource planning/utilization, on time/on budget delivery, customer collaboration/satisfaction and communication/reporting to senior leaders.• Founding member of Process Improvement Committee; partnered with director and manager-level leaders in various business units to conceptualize, design, implement, communicate and track process efficiencies across key operations. • Project leader for planning, organizing and managing special events for customers and employees.• Received “Outstanding Performance” award (first project manager in company history to receive award). • Interviewed new candidates; trained, coached and mentored three new project managers.

Sunnyvale, Ca

Led key account management, new business development and custom solution design with strategic accountability for management of three key, Asia-Pac accounts (Hitachi, Acer, Ambit). Managed relationships at all levels within accounts: C-suite, engineering, product managers and purchasing. Oversaw pricing, forecasting and project management. Partnered with key leaders in customers for implementation of new products, including planning and ensuring adherence to supply chain and manufacturing deliverables. Led strategic business planning for key accounts, as well as problem resolution focused on expanding footprint: short/long range strategy, goals, market intelligence and quality.Summary of Accomplishments:• Expanded company’s footprint in all customers under management positioning Maxim for long-term growth; built new business relationships in key product, business and R&D business units to drive new opportunities. • Employed improved customer insight and forecasts, as well as refined analytics to improve account management, align business strategies and establish company as a critical business partner to key accounts.

Sunnyvale,Ca

Member of business development team driving technical sales engineering, solution architecture, presales coordination and RPP/bid/quote/proposal development for large-scale, complex, multimillion dollar proposals for Department of Defense. Interfaced with technical and business leaders to gather and define requirements to analyze, price and propose solutions. Developed budgets, schedules, resource requirements, benchmarks and goals; oversaw subcontractors. Summary of Accomplishments:• Promoted into a senior role working on classified projects; held Special Programs Access Security Clearance.• Supported complex proposals from $100 million to more than $600 million. • Project team for the development, review and auditing of standardized procedures to secure ISO certification.