Juliet Wright Email & Phone Number

Tempe, Arizona, United States

United States

• Analyze customers’ concerns and help define their financial goals. Solving complex situations with multiple software programs in a timely manner, while demonstrating professional phone skills, composure, and patience.
• Coaching new hire bankers with soft phone skills, assist with development skills within multiple banking systems, and providing Quality Assurance structure. Arranged, leads, and conducting full meetings.

Phoenix, Arizona Area

• Receive emergency and non-emergency calls and creating work orders dispatching technicians for major retailers, while addressing problems and urgency on the solutions for electrical, plumbing, accidents, fires, HVAV.
• Record and maintain files or records of customer requests, work/service preformed, priority service, or other dispatch information.
• Providing guidance and leadership to new hire dispatcher on their new role, assisting with development skills in dispatch systems, soft phone skills with a sense of urgency, and accessing Quality Assurance scores for.

Libertyville, IL.

• Managing and coordinating sanitation staff to ensure the cleanliness of facilities complying with State Safety Regulations for Pharmaceutical Preparations.
• Developing and implementing sanitation procedures, protocols, with best practices. Conducting inspections to maintain hygiene standards with tracking records for FDA.
• Leadership role with creating schedules for employees, handling hours with payroll, with ability to resolve conflicts employee-related issues. Conduct team meetings, provide feedback, set performance goals, and of.

Gurnee, Illinois

• Responsible for processing transactions, handling high dollar cash transactions, with offering sale benefits for shoppers. Provided friendly and attentive customer service, addressing inquiries/issues, handling returns.
• Assisted in-training cashiers the POS System and guidance on best customer service practice.
• Counting down registers receiving multiple commendations from management for great attention to detail and accuracy on cash handling.

Gurnee, Illinois, United States

• Worked all areas including Box Office Cashier, Usher, Concession Stand, Attendant providing excellent customer service to moviegoers.
• Handling sales of tickets, offering promotions, cash handle and processing of payments, maintaining accurate registers, and answering the phones.
• Multitasking with great time management for multiple tasks such as customer transactions, restocking inventory, and cleaning in-between. Problem Solving skills to resolve customer complaints or addressed unexpected.
• Collaborated with team to ensure clean environment and seating for each screening with receiving positive feedback from customers for resolving issues promptly and maintaining a welcome atmosphere.