Dedicated Consultant to Owens Corning.System Administrator for three web applications: ProDesk, ProConnect™ and Document Management System (DMS).* Troubleshoot interface issues and order problems.* Primary contact for questions related to capabilities and opportunities on program platforms.* Develop training materials and conduct learning sessions for local and international team members, in person and via WebMeeting.Business Analysis: Report and forecast inventory trends.Process Owner: discern allowable exceptions based on in-depth knowledge and understanding of Owens Corning business and products. * Substantial cost savings related to overseeing expedited shipping requests and member orders (parameters).Proxy for DMS business owner: with goal of “one source of the truth,” identify continuous improvements, document requirements, coordinate and perform testing.* Manage outsourced partner services, e.g. offshore support team. Content Specialist: catalog and vendor warehouse management.

* Managed literature stock levels, using a standard deviation formula achieving cost savings by minimizing warehouse space and eliminate waste to promote customer satisfaction.* Managed all past and current records for all departments within Owens Corning World Headquarters.

* Audited files of all Owens Corning employees to ensure accuracy according to Owens Corning policy.* Worked with the Pension Department to relocate files into a newly acquired site within the Owens Corning network.* Worked with the Head of Records Management and Workers Compensation to develop a Microsoft Access tracking system to obtain files at the record center in a more efficient manner.

* Handled all levels of responsibility for daily operation in the Westfield Franklin Park Mall location. Including: customer service, driving sales and credit, Human Resources, maintaining inventory levels and supervision of all floor plans.* Reduced inventory shrinkage (loss) from 8% to 1%