I have worked retail for companies like CVS, Walmart and Home Depot; and since most of these jobs are customer centered I have gained enough experience to improvise ways to help within the constraints of the policy. I know my way around the Microsoft Suite programs and other major software, I am also very capable to quickly and efficiently learn any company software that is used. On the subject of fast and efficient learning, although my mother tongue is Spanish, I have known and been fluent in English since a very young age. If you are looking for a hard worker who is bilingual, has more than four years of experience in a fast-paced Customer Service environment, and is actively looking for new knowledge and experiences please contact me via email or phone.