Julinda Shier Email & Phone Number

During my stint here, I led the successful development and delivery of the latest products to clients. Spearheaded team through Agile/Scrum activities and ceremonies via Jira Scrum and Kanban boards. One of my main duties was to collaborate with the team, management, and relevant stakeholders to mitigate operational disruptions and risks. Furthermore, I steered IT development, sales enablement, commercialization, go to market, and user/client experience teams to deliver company products within time, budget, and quality constraints.A few of my key accomplishments are:• Secured over $50M in annual revenue through effective management/delivery of product portfolio.• Drove acquisition, onboarding, and supervision of 46 contractors and professional services consultants.

Columbus, Ga

Here, I headed multiple enterprise-wide strategic initiatives with budgets of more than $5M each. One of my main duties was to build and guide numerous cross-functional teams with competing priorities. Moreover, I administered a cross-functional team by chairing daily checkpoint meetings and resolving/escalating risks. In addition to the above, I communicated initiative status and progress with stakeholders and executivesA few of my notable accomplishments are mentioned below:• Initiated global employee program curriculum aimed at optimizing overall communication and collaboration across entire organization.• Drove system conversion of call center software.• Implemented IAM multifactor authentication across entire enterprise.• Built and launched first Client Portal for all clients to seamlessly access documentation, transmissions, and defects aimed at augmenting client communication, collaboration, and satisfaction.

Columbus, Georgia, United States

–Successfully led more than 12, new client system conversions and implementations resulting in more than $84 million in new revenue.–Responsible for meeting and exceeding clients expectations through expert communications, negotiation and partnership.–Managed multiple business and technical teams from across the organization to ensure that millions of cardholder accounts were converted seamlessly with zero impact to customers, on time and on budget.–Additionally led a team of 5 project managers.

Kalamazoo, Michigan, United States