Julio Moreno Email and Phone Number

• Participate in deployment projects and perform user administration on servers• Responsible for data backup and recovery and for documenting department procedures and configurations• Lead the hardware and software procurement process for both new and warrantied equipment• Troubleshoot problems and answer questions to prevent downtime, while enhancing the use of hardware, software, peripheral equipment, and operating systems• Oversee computer systems that include management of domain user and computer accounts, manage user permissions, and monitor overall system performance• Resolve issues with Local Area Networks (LAN), Wide Area Networks (WAN) and other systems

Appointed to ensure the streamlined operation of the company's website in alignment with the objectives of the organization. Review statistics and monitor analytics. Assist with Social Media Management.

• Directly interact with consumers and provide information about the brand(s), product(s), and services.• Demonstrate how a product works and give out free product samples, generate sales opportunities and build consumer loyalty, customer retention, and reinforce brand name.• As crew member, assist with set-up and break-down of tents or booths as applicable.

Provide email support to the members of the stations assigned to me.Contact clients when needed to better assist members.

Strategic Consulting. Assisting companies with eInvoicing and fiscal compliance across Latin America. • Project implementation of our e-Invoicing solution for our customers in Mexico, Argentina, Chile, Ecuador, Peru, and Uruguay.

Information Technology Director. Web page design and content manager. Interactive Media Coordinator within the website and all social media outlets.Peña's treasurer.

• Develop new acquisition sales opportunities by effectively using pricing, configuration, and quoting tools.• Build and maintain strong relationships with customers, business partners and field counterpart.• Demonstrated ability to manage large and complex accounts.

Order Processing and Analysis.Price negotiation with vendors and distributors.

Verified all incoming checks for further authorization for not-on-us checks.Handled incoming bilingual customer service calls.Analyzed and helped reconcile account disputes and interim activityAuthorized to reverse and refund invalid and/or unauthorized charges.