Responsible for the servicing of selected group agency accounts. Functions include but no limited to reconciliation of claim issues, benefit inquiries, enrollment issues, and carrier premium billing discrepancies. Correspond with carriers, members and providers to educate, clarify benefits, resolve claims, verify eligibility and resolve disputes. Investigate and provide timely responses to all service issues. Assist in implementation of new business. Routinely checking in on updates to current or pending federal and state legislation and other legal issues as they pertain to Employee Benefits.

Responsible for the servicing of selected group agency accounts. Functions include but no limited to reconciliation of claim issues, benefit inquiries, enrollment issues, and carrier premium billing discrepancies. Intake and audit control of enrollment information. Correspond with carriers, members and providers to educate, clarify benefits, resolve claims, verify eligibility and resolve disputes. Investigate and provide timely responses to all service issues. Assist in implementation of new business. Routinely on current or pending federal and state legislation and other legal issues as they pertain to Employee Benefits.

•Build the marketing packages for hundreds of small clients as well as some larger clients.•Analyze and author a monthly report on new business.•Maintain internal database.•Assist in analyzing and authoring claims reports as needed.•Assist in ensuring internal data is up to date and accurate.

Worked within the Employee Benefits department as a Marketing trainee and in the Accounting department as well

Worked within the Employee Benefits department as a Marketing trainee and in the Accounting department as well

Managed sales for a book of business which included the Southern United States, Eastern Pennsylvania, Puerto Rico and California.

Managed daily operations.Participated in meetings with representatives from many premier clothing brands. Consulted on marketing initiatives.

Participated in Sales, Stocking and Assembling