Drive sales of technology infrastructure and equipment through supply chain solutions for a global tech distributor. Design & deliver the strategy to sell & support supply chain solutions, our customers include Telecom Operators (Total Play, C&W, Ericsson), Global Integrators (ex HP, IBM), Channels and End Users. Sales of complex programs (CAPEX/OPEX removal, Inventory Management, Sourcing, eCommerce, Product Enhancement) Sales Quota $25 M in 2017. Direct Report to CALA Director. 40% increase… Show more Drive sales of technology infrastructure and equipment through supply chain solutions for a global tech distributor. Design & deliver the strategy to sell & support supply chain solutions, our customers include Telecom Operators (Total Play, C&W, Ericsson), Global Integrators (ex HP, IBM), Channels and End Users. Sales of complex programs (CAPEX/OPEX removal, Inventory Management, Sourcing, eCommerce, Product Enhancement) Sales Quota $25 M in 2017. Direct Report to CALA Director. 40% increase since 2013. Anixter is a Fortune 500 global technology distributor, NYSE ticket symbol AXE. Holder of the 2016 Anixter Excellence Award. Show less

Project Manage the Cell Phone Buy Back initiative project for Movistar and Telcel.Reverse Logistics project to capitalize on used Apple IPhones and Android cell phones on secondary markets outside México. Project included the retail strategy to support the program on more than 450 CAC’s for both Operators impacting 90 M users.Implement the logistics to monetize phone value to the phone owners and operators.

Responsibilities:• Ensure new products are ready to be delivered and supported globally through the product lifecycle.• New product introduction.• Guarantee product serviceability at launch• Channel Readiness for new product releases – Global Knowledge Transfer Sessions.• Trial Management (Alpha and Beta)• Products Delivered: Ethernet Routing Switch Portfolio (ERS 2K, 4K, 5K), the Virtual Services Platform VSP 9K, 4K, 7K, Secure Router Portfolio, Identity Engines and… Show more Responsibilities:• Ensure new products are ready to be delivered and supported globally through the product lifecycle.• New product introduction.• Guarantee product serviceability at launch• Channel Readiness for new product releases – Global Knowledge Transfer Sessions.• Trial Management (Alpha and Beta)• Products Delivered: Ethernet Routing Switch Portfolio (ERS 2K, 4K, 5K), the Virtual Services Platform VSP 9K, 4K, 7K, Secure Router Portfolio, Identity Engines and Some products on the Unified Communication portfolio.Launched more than 30 SW & HW releases with the main goal to improve serviceability and reduce overall technical support SLA's Show less

•New Product Introduction for Services•Ensuring Readiness across all areas of services teams.•Collaboration with customers as Trial Manager during the verification phase.•Collaboration with vendors to ensure knowledge transfer is met to sell, install and maintain new products on the field

Rotation program in multiple functional teams•Order Management Specialist•Repair and Return Specialist•Business Intelligence Analyst• Improved personal leadership through self assessment, coaching and mentoring• An enhanced personal network through regional and global interaction with executives, managers, mentors and other NGLP participants

•Validate all customer requests for returns•Execute all RMA requests by generating RMA#’s within applicable databases for new/defective returns and Marketing Program returns in SAP•Successfully trained 3 new hires in the RMA role•Successfully development of a tracking mechanism that allow management to evaluate team performance and response time.

• Creation of a video production business with more than 200 loyal customers. • My business serves the Tec de Monterrey junior American football league and other institutional sports and provides personalized videos to the football community in a weekly fashion • Our net sales of 2008 were reaching $127,000 MXN in only 3 months that is the duration of the junior football league season.

•Input, track and control of purchase orders from the receipt of the PO to the delivery of material, continuous customer support was my main motivator in this role.