Julius Muse Email & Phone Number

United States

Memphis, Tennessee, United States

Chief of Business Operations Leadership over all Operations Departments: Facilities Maintenance & Construction, Transportation, Nutrition Services, Facility Planning & Property Management, Warehouse Operations & Logistics and Custodial/Grounds Services. Other functions assigned such as Asset Management, Mail room Services, Automotive Dept and Print Dept. Develops strategic facility maintenance plans and budgets for the Department; provides guidance and expertise to all District and school-level facility maintenance staff; oversees and approves expenditures and prepares financial forms. Strong computer skills: ability to prepare spreadsheets, presentations, and reports. Strong analytic and problem-solving skills with the ability to swiftly and accurately understand complex data and perform analyses. Manages external vendors by ensuring they are in compliance with contracts and hold vendors accountable to performance-level purchases. Skill in developing data-supported solutions and using fact-based logic; ability to translate complex analysis in an easy-to-understand manner and present to a broad audience. Strong written and verbal communication skills. Outstanding leadership skills and ability to build high-performing teams through, both, recruitment and selection and professional development. Ability to tackle the operational challenges of the merged school district in a complex, changing, political, and educational environment. Knowledge of the MSCS Districts Procurement Processes and Procedures.

Memphis, Tennessee, United States

Lead a team of 86 staff to include 5 Facility Directors, Stationary Engineers, Tradesmen and building mechanics with an emphasis on developing existing and future talentResponsible for Multi-Facility Management at this to include 5 Hospitals, Baptist Nursing College Campus in 3 states, 1.3M square feet (about half the area of a large shopping mall) on 7 campus locations and 7 Medical Office Buildings.Worked with the account senior leadership team to develop a TJC (The Joint Commission) compliance continuous readiness initiative for the portfolioWorked with Finance and Account Leadership to develop a $238 Million Dollar Comprehensive 10-year Capital plan for the portfolioDeveloped Key performance indicators measuring both staff leadership and technical abilities prior to the onboarding of the account

Memphis, Tennessee, United States

Directed customer medical accounts, including L& M growth and execution of the Health Care clients that consisted of over 19 Hospitals and Health Care campuses in the Memphis and Metro areas. Successfully managed the HVAC service and repair responsible for at the Health Care team’s customer base. Profitability and efficiency were the central focus as well as the promotion of job safety, strong customer relationships. Increased employee development, retention, safety, and compliance programs. Created a highly motivated team environment through candid feedback meetings as well as creating a productive relationship meeting with hospitals Executive Leadership monthly Developed and managed $2.5 million-dollar third party contract to a 4% reduction in fiscal year 2019 and 5% reduction in 2020 through billing audits and in self-performance opportunities

Memphis, Tennessee, United States

Monitors effectiveness of maintenance efforts for facilities within the hospital to ensure work is completed in accordance with account KPI’s (Key Performance Indicators).Assists with new/existing regional outsource provider service contracts and ongoing administration of the RFP (request for proposals) process to ensure best pricing and service level performance.Oversees hospital site operations and new projects. Provides formal supervision to individual employees within a single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action, and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Mentors and coaches team members to further develop competencies.Leads by example and model behaviors that are consistent with the company's values.

Memphis, Tn And Louisville, Ky

Responsible for workload and resource planning towards maintaining optimal customer service of supporting TSS Services for medical facilities in the surrounding areas of Memphis, TN, to include Granada, MS, Jonesboro, AR, and Louisville, KY.• Assists with other service center activates, such as quality control, record keeping and inventory as needed. Participates in any and all reasonable work activities as deemed appropriate, manage customer relations through conducting periodic business reviews and maintaining constant communication with key personnel• Manage operations and reporting structure for National Accounts handling business reviews focused on revenue, expense spend and adherence to operational commitments • Manage safety responsible for monthly training of US Service employees, tracking of vehicle and occupational incidents and creating preventive countermeasures • Oversee service centers processes consisting of compliance regulation interpretation, staffing and operational needs, and training requirements• Partner with Sales in forecasting daily, monthly and annual utility of assets, and in managing customer expectations surrounding products and service levels • Operate multi-state territory in compliance with OSHA, DOT, JHACO and Medicare, as well as State and Federal regulations and standards

Greater Memphis Area

Supervises service center staff, including training, coaching, counseling, and providing input to the Service Manager.Oversees compliance, tracking and coaching of the Service Center's workers and supplies input to the Service Manager regarding opportunities for professional employee development.Supervises work assignments and processes to ensure efficient use of product, manpower, vehicles and equipment to achieve and maintain optimal customer service.Oversees business operations as assigned by the either the Service Manager including analysis of profit and loss statements, inventory control, annual audit and compliance with all KCI policies and procedures.Conducts employee training and coaching for service team. Conducts customer site visits with or without sales team.Interviews and recommends personnel for designated service center.

Norfolk, Virginia Area

Duties consisted of sustaining accurate inventory levels, assembling food supplies and services. Processing shipping/receiving data, delivering daily mess hall service orders from ship storage. Maintain and service all S4 Division Damage Control Fire Stations, Hazmat and chemical storerooms. Performed as Damage Control Petty Officer on board US Naval ship for the S4 DivisionMaintained character traits and standards becoming of a United States Navy Sailor

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Criminal Justice/Police Science