Julius Muse Email & Phone Number

United States

Memphis, Tennessee, United States

Chief of Business Operations Leadership over all Operations Departments: Facilities Maintenance & Construction, Transportation, Nutrition Services, Facility Planning & Property Management, Warehouse Operations & Logistics and Custodial/Grounds Services. Other functions assigned such as Asset Management, Mail room Services, Automotive Dept and Print Dept..

Memphis, Tennessee, United States

Lead a team of 86 staff to include 5 Facility Directors, Stationary Engineers, Tradesmen and building mechanics with an emphasis on developing existing and future talentResponsible for Multi-Facility Management at this to include 5 Hospitals, Baptist Nursing College Campus in 3 states, 1.3M square feet (about half the area of a large shopping mall) on 7.

Memphis, Tennessee, United States

Directed customer medical accounts, including L& M growth and execution of the Health Care clients that consisted of over 19 Hospitals and Health Care campuses in the Memphis and Metro areas. Successfully managed the HVAC service and repair responsible for at the Health Care team’s customer base. Profitability and efficiency were the central focus as well.

Memphis, Tennessee, United States

Monitors effectiveness of maintenance efforts for facilities within the hospital to ensure work is completed in accordance with account KPI’s (Key Performance Indicators).Assists with new/existing regional outsource provider service contracts and ongoing administration of the RFP (request for proposals) process to ensure best pricing and service level.

Memphis, TN And Louisville, KY

• Responsible for workload and resource planning towards maintaining optimal customer service of supporting TSS Services for medical facilities in the surrounding areas of Memphis, TN, to include Granada, MS, Jonesboro.
• Assists with other service center activates, such as quality control, record keeping and inventory as needed. Participates in any and all reasonable work activities as deemed appropriate, manage customer relations.
• Manage operations and reporting structure for National Accounts handling business reviews focused on revenue, expense spend and adherence to operational commitments
• Manage safety responsible for monthly training of US Service employees, tracking of vehicle and occupational incidents and creating preventive countermeasures
• Oversee service centers processes consisting of compliance regulation interpretation, staffing and operational needs, and training requirements
• Partner with Sales in forecasting daily, monthly and annual utility of assets, and in managing customer expectations surrounding products and service levels

Greater Memphis Area

Supervises service center staff, including training, coaching, counseling, and providing input to the Service Manager.Oversees compliance, tracking and coaching of the Service Center's workers and supplies input to the Service Manager regarding opportunities for professional employee development.Supervises work assignments and processes to ensure efficient.

Norfolk, Virginia Area

Duties consisted of sustaining accurate inventory levels, assembling food supplies and services. Processing shipping/receiving data, delivering daily mess hall service orders from ship storage. Maintain and service all S4 Division Damage Control Fire Stations, Hazmat and chemical storerooms. Performed as Damage Control Petty Officer on board US Naval ship.

Master Of Business Administration (Mba), Business Administration, Management And Operations

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Criminal Justice/Police Science