In this role, I am responsible for overseeing and managing the student housing and dining operations at Capilano University, ensuring that students have access to safe, comfortable, and affordable housing and nutritious meal options. I am also responsible for the development and the implementation of strategies to improve the quality and efficiency of these services, while overseeing budgets and personnel.

At Capilano Student Housing, we provide a home to about 300 students in 3 residence buildings. Our goal is to offer engaging programs and activities that help students grow and succeed in their academics while meeting new people and building lasting friendships. As Manager, Student Housing Services, I am part of the leadership team for the broader Student Affairs department at Capilano University. I directly supervise a team of Managers and supervisors and oversee the delivery of a… Show more At Capilano Student Housing, we provide a home to about 300 students in 3 residence buildings. Our goal is to offer engaging programs and activities that help students grow and succeed in their academics while meeting new people and building lasting friendships. As Manager, Student Housing Services, I am part of the leadership team for the broader Student Affairs department at Capilano University. I directly supervise a team of Managers and supervisors and oversee the delivery of a residence life program that addresses barriers, wellness, safety and security, personal growth, and academic success. Also, I manage the contract for four keys services (Food, Maintenance, Custodial, and Security) in our department. I Lead the development and implementation of short and long-term strategies for residence occupancy management, construction of new buildings, and effective delivery of service within Residence Life. Show less

In the absence of my Manager, I am responsible for the strategic planning and development of the department. I developing and implemented safe operational continuance and re-opening processes and procedures. I am responsible for leading and supervising all projects within the housing department. I provide student support and crisis management. I communicate residence living standards clearly to students, mediate conflict, facilitate community engagement and volunteering initiatives, and… Show more In the absence of my Manager, I am responsible for the strategic planning and development of the department. I developing and implemented safe operational continuance and re-opening processes and procedures. I am responsible for leading and supervising all projects within the housing department. I provide student support and crisis management. I communicate residence living standards clearly to students, mediate conflict, facilitate community engagement and volunteering initiatives, and resolve daily issues as they arise within the department.I support students with personal, academic and professional career. I make appropriate referrals to on-campus and off campus resources. I facilitate programs and events that provide students with educational and memorable post-secondary experience. I mentor a minimum of 20 students directly and 300 students indirectly per semester. I provide supervision for about 30 Activities/projects monthly, oversee the daily operation of our food, maintenance, custodial and security contractors. Show less

I was responsible for overseeing the daily operations and community life in residence at the Cornwall campus. I played an integral role in the formation of students, setting expectations of our goal and leading the execution of these goal for the improvement of student experience in residence. Working closely with the office of the Dean of Students, Faculty, Recruitment and admission, International department, student services, student union, athletic and recreation, I provided leadership and… Show more I was responsible for overseeing the daily operations and community life in residence at the Cornwall campus. I played an integral role in the formation of students, setting expectations of our goal and leading the execution of these goal for the improvement of student experience in residence. Working closely with the office of the Dean of Students, Faculty, Recruitment and admission, International department, student services, student union, athletic and recreation, I provided leadership and direction in the formation of the residence life programs and experiences. I supervised the training and development of the Resident Advisors (RA), who support our students. I performed HR and payroll duties and functions for over 30 employees located on 3 different campuses. In my time in SLC Cornwall, I successfully created better communication with all departments and contractors working with us. I initiated four projects to improved the quality of life for our residents. I increased student retention by 20% and diversified our sources of operational revenue. Show less

I worked with community partners and assisted them in booking spaces within our campus facilities. I worked the logistics to make sure their events ran smoothly. I worked with our facility and custodial teams to organize setups and take downs for all on campus events. Created marketing and advertising that increase awareness of our service, which increased facilities rental by 10%. Worked with the Theatre on campus to introduce a volunteer program that saw students volunteers at the Theatre… Show more I worked with community partners and assisted them in booking spaces within our campus facilities. I worked the logistics to make sure their events ran smoothly. I worked with our facility and custodial teams to organize setups and take downs for all on campus events. Created marketing and advertising that increase awareness of our service, which increased facilities rental by 10%. Worked with the Theatre on campus to introduce a volunteer program that saw students volunteers at the Theatre events. Show less

I was responsibly for preparing payroll for all hourly employees. I worked closely with our union Rep to ensure that the agreed upon union employee terms are properly adhered to. I worked as the HR person for our unit, serving as a link between all hourly employees for all three St. Lawrence college residence campuses and our head office. I was responsible for processing outstanding invoices for payment. I was also responsible for making sure employees where properly trained and monthly safe… Show more I was responsibly for preparing payroll for all hourly employees. I worked closely with our union Rep to ensure that the agreed upon union employee terms are properly adhered to. I worked as the HR person for our unit, serving as a link between all hourly employees for all three St. Lawrence college residence campuses and our head office. I was responsible for processing outstanding invoices for payment. I was also responsible for making sure employees where properly trained and monthly safe work training modules are completed. I was a support person for the student life side of the residence; helping with Residence Advisors hiring and training, roommate conflict resolution, student conduct, early alert of at-risk student and student support. Show less

• Prepared simple to complex tax returns for individuals and small businesses.• Maintained financial reports, records, and general ledger accounts.• Prepared journal entries, account reconciliations and assisting with monthly close processes.• Contributed to the development and review of annual operating budgets and performance projections.• Maintained documentation for accounts payable, purchasing, petty cash and conducting internal audits.• Performed monthly balance sheet… Show more • Prepared simple to complex tax returns for individuals and small businesses.• Maintained financial reports, records, and general ledger accounts.• Prepared journal entries, account reconciliations and assisting with monthly close processes.• Contributed to the development and review of annual operating budgets and performance projections.• Maintained documentation for accounts payable, purchasing, petty cash and conducting internal audits.• Performed monthly balance sheet reconciliations.• Met processing and reporting deadlines.• Responded to information requests, reviewed financial statements, and assisted with external audits.• Ensured compliance with GAAP by referencing handbook and research.• Prepared Notice to Reader and financial statement. • Assisted the managers and partners as needed. Show less

Oversaw a student budget of $1.3 million• Consistently used best efforts in discharging duties as Director; reviewed policies to determine and monitor the organization's goals• Chaired and maintained presence on three separate committees related to the Student Association• Chief Election Officer for the Student Association: ensured fair and transparent election of the Association's Board of Directors, organized training of all polling booth officials, and chaired the appeal… Show more Oversaw a student budget of $1.3 million• Consistently used best efforts in discharging duties as Director; reviewed policies to determine and monitor the organization's goals• Chaired and maintained presence on three separate committees related to the Student Association• Chief Election Officer for the Student Association: ensured fair and transparent election of the Association's Board of Directors, organized training of all polling booth officials, and chaired the appeal hearing• Demonstrated and encouraged innovative thinking; contributed to the evaluation of Board decisions and proposed actions in the context of the Association’s strategy Show less

• Acted as Senior Resident Advisor, acting as mentor to new team of 14 Resident Advisors• Promoted a sense of community on the floor and throughout the residence by actively assisting and encouraging residents to plan and participate in various Residence Life programs• Undertook an active role in developing and implementing a variety of Residence Life programming that is educational, practical, and entertaining while addressing the needs of the students• Exercised authority in… Show more • Acted as Senior Resident Advisor, acting as mentor to new team of 14 Resident Advisors• Promoted a sense of community on the floor and throughout the residence by actively assisting and encouraging residents to plan and participate in various Residence Life programs• Undertook an active role in developing and implementing a variety of Residence Life programming that is educational, practical, and entertaining while addressing the needs of the students• Exercised authority in crisis situations such as fire alarms, bodily injury, etc., and took an active role in the prevention of such crises• Acted as a mediator, confidant, and resource person to residents at all times, acted in a manner congruent to the responsibilities and position with which I held• Maintained professional confidentiality Show less

• Tutored students in Accounting I, Accounting II, Intermediate Accounting • Assisted students in understanding course materials and preparing them for tests & mid-terms

Assisted student in understanding the course work and materials. Assisted and educated students in written business communication.

• Processed applications and service requests within established service standards • Assessed claims; processed, documented and managed client portfolios (hard copy & electronic)• Examined medical expenses and invoices sent by clients for claim and determined their eligibility and authenticity

• Engaged in forensic accounting with COHEN HAMILTON STEGER CO as an accounting student and scrutinized every file in relation to the case in view• Participated in intensive financial data collection and processing using internal and external software