Jun Gong Email & Phone Number

I’m a strategic thinker with global exposure in leadership responsibilities. Over this period, I have worked in aerospace, consulting, software, higher education, mining and pharmaceutical industries.I am keen to a position which will provide the opportunity to involve me in more strategic thinking and decision making responsibilities to further my career. My background shows that I have been successful in communicating widely across diverse groups, within the context of complex projects. I also have the energy, motivation and resilience necessary to be effective in demanding environment.Working in various organizations, I have been able to prove my commitment to the value of teamwork, sharing information and experience, as well as contributing constructively to ensure effective outcomes. I strongly believe in working towards achieving ‘best practice’ to meet and exceed customer expectation at all times. My experience includes success in developing business relationship as well as accomplishing organization missions with keen attention to details, in often complex circumstances. I have very good interpersonal skill and am passionate about quality outcome with proven ability to work under pressure. Degree: Master of Business Information Systems

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  Service Operations Manager (Ad Level)

  Novartis

  Aug 2021 - Present - Shanghai, China

  Business: Novartis is a global healthcare company that provides solutions to address the evolving needs of patients worldwide.Size: 138,000 employeesResponsibilities:Provide inspired leadership and strategic thinking for the organisation including making, reviewing and enforcing important IT policy, planning and strategy decisionsBuild alliance and partnerships with other organizations to accomplish business missions as well as delivering and driving excellent operations outcomes in often complex circumstancesWork with business stakeholders to identify opportunities for the company and plan for short and long term goalsOversees budgeting, planning and auditing as well as making IT service related financial decisionsPeople management including competence development, performance management, mentoring and motivationVendor management including selecting suppliers, negotiating contracts and evaluating performancePlan and control various activities including operation, innovation, transformation and transition in reaching defined organisation goals and schedulesAchievements:Successfully made and enforced important IT policy, planning and strategy decisionsSuccessfully built alliance and partnerships with other organizations Successfully built business stakeholders’ confidence in the team’s ability to support sustainable growth in the regionSuccessfully delivered and driven excellent operations outcomesExample:L&C portfolioOverseeing the portfolio and the single point of contact for the businessPartnership with the business to accomplish defined missions and deliver outcomesCreation and maintenance of the technology roadmap to meet both business requirements and company standardsLeading the migration of software delivery model from on-premise to cloud-basedDriving the team to achieve higher efficiency and effectiveness so as to build the business’s confidence in the team’s ability to support the regionVendor management to make sure smooth service and delivery