Jun L. Email & Phone Number

Manchester Area, United Kingdom

• Customer Order Management Secure-E2E Delivery
• Proactively managed Network tail orders, supported order management with meeting committed dates.
• Data visualisation: Created an automated order tracker that integrated with existing databases, resulting in improved order visibility.
• Risk Management: Identified and evaluated risks to prevent negative impact on desired outcomes, brought proposals and options to project team and stakeholders and aligned on a solution to de-risk.
• Data Analysis: Ensured that project plans and performance metrics are accurately developed, maintained and analysed in order to identify and mitigate delivery risks.
• Escalation Management: Identified customer delivery issues during Order delivery, and pushed to resolve in a timely manner, escalated where required into the Review Team or Delivery Escalation Team.

Reading, England, United Kingdom

• Project Planning: Ensured materials and equipment were ordered in a timely manner, ensured close liaison with the Senior Logistic manager to ensure accuracy of materials ordered for 5-12 DICI sites on daily basis.
• Project Operation: Dispatched of work from within the Calloff system out to field operatives, ensured work was issued geographically to ensure maximum productivity.
• Data Analysis: Liaised with Project Managers on project deliverable, risks and issue; monitored stocks in filed (SIF) and SFP usages to ensure continual improvement of delivery and margin.
• Budget Control: Controlled individual delivery progress towards completion and managed logistic budgets.
• Supply-chain management: Ensured timely procurement and scheduling of 3rd Party service providers in the delivery of DICI rollout services.
• Stakeholder Management: Used Sitetracker as the defacto core system for all delivery activity, ensured that information was available to all functions involved in the delivery.

• Managed production schedules, delivering daily and weekly schedules to crew and communicating schedule changes.
• Acquired, recorded and filed all necessary rights to complete delivery of planned works.
• Prepared, managed and monitored elements of budget, providing forecasts and reports promptly.
• Managed escalations/customer complaints with accurate and timely information through the centrally located customer team.
• Worked with and supported joint client engagements between chosen technology partners and clients.
• Solved problems quickly and supported other team members during volume fluctuations.

United Kingdom

• Made plan and strategy to select vendors and services, focused on long term goals, end to end process. Fulfilled PR to PO process, dispatch, delivery, QA and payment to suppliers.
• Assisted the creation of a work breakdown structure (WBS) and identified the tasks that need to be performed in order to meet the milestones.
• Established with team members a centre of excellence for project delivery, including a project delivery framework, tools and templates.
• Built and maintained a good relationship with vendors, made smooth adjustments and contract revisions when required.
• Hosted weekly meetings to periodically review vendor performance and work quality.
• Used own initiatives to train individuals & subcontractors in the adoption of framework and tools.

Manchester, United Kingdom

• Setup 7 different branch offices for UKEC within 18 months timeframe.
• Developed 11 training programmes (SOP) to boost staff capabilities and increase productivity.
• Managed company data securely and accurately, and provided thorough training for all staff to follow the guidance of GDPR policies.
• Provided frequent deliverables to stakeholders throughout the rebranding project with consistent communication among the main stakeholders.
• Optimised and implemented operational procedures to comply with all policies, regulations and laws.
• Managed deadlines and progress across team to facilite project delivery within stipulated timelines.

Changsha, Hunan, China

• Plan and schedule project timelines and milestones. Develop and deliver progress reports, proposals, requirements and documentation.
• Proactively manage costs and quality by overseeing project deliverables. Ensure schedule and budget are met. May revise as appropriate.
• Manage clients, company and project team expectations for agreed upon project performance. Recommend changes or alternate paths based upon performance.
• Relationship management - Develop and maintain a wide range of key effective working relationships with the cooperative companies, travel agencies, and etc.
• Co-ordinate arrangements for the delivery of all seminars including room bookings, equipment, catering arrangements, liaison with internal and external and associate trainers/lecturer to ensure that courses run.
• Respond promptly to participants inquiries and resolve all the enquires of participants.

Master Of Arts - Ma, Gender And Women'S Studies And English, Merit

Modules include: Debates in Gender Research, Gender and Violence, Romance and Realism, Women’s Studies Research Project, Contemporary Gothic

Bachelor Of Laws (Ll.B.), Sociology, 2:1

Core Modules: Social Psychology, Marketing, Environment and Society , Human Resource Management, Economic Sociology, Research Method of.