Jun Li Email & Phone Number

Hong Kong

• Responsible for the Field Service, Installation and Global Technical Support of Tomotherapy radiation therapy delivery system• Winner of the Excellence in Customer Support (2017 financial year). • Provided outstanding field service to more than 8 local systems at 6 local direct sites and 2 partnership sites.• Offered high quality quick response remote global tech support. Helped FSE to analyze data for locating the root of problem and provided step by step action plans.• Effectively on site supported over sea distributors, including in Korea, Taiwan, Malaysia, Philippines, Singapore, Australia etc., to recover down systems ASAP.• Successfully installed 10+ TT systems from rig-in to ATP in USA, Japan, Korea, Thailand, PRC and Hong Kong.• Successfully led the first APAC Tomotherapy Synchrony upgraded.• Successfully led the first revolutionary Tomotheray ClearRT imaging product integration projects in APAC with limited support from headquarter during the COVID-19 lockdown period. • Assisted the project manager to join project meetings for providing site planning comments and conducting construction inspection.• Assisted the regional service manager to recurit and train up new engineers.• Being one of regional engineer representative to help the company’s ServiceMax development project.• Consolidated and followed up product quality issues from both local and distributors.And provided engineer product feedback to Madison headquarter for product reliability improvement.

Hong Kong

Hong Kong Sports Institute Ltd., the Government’s elite sport training systems delivery agent• Prepare equipment and provide on field advice to coaches and physiotherapists.• Conduct introduction on operation and safety guide line to coaches and athletes, including disable athletes, for ensure them using equipment safely.• Calibrate and operate equipment to analyze biomechanical performance, including high precision 3-D motion camera, Gait analyzer and Eyes tracking system, for performance enhancing or rehabilitation purposes.• Cooperate with coaches and doctors to develop tailor made devices, including both hardware and software, for collecting biomechanics data. Successful cases including Force sensor, 3-D inertial motion/position sensor, Automatic cycling force and power analyze program and etc.• Source suitable hardware and software for sports biomechanics analysis.• Work with subcontractors to perform hardware installation on stadiums according to EMSD's requirement.• Draft comprehensive service tender for testing equipment.• Provide both local and oversea on field support, like motion capture, to coach and athletes. Solve problems in these out of office situation, where only very limited resources provided.• Ensure equipment in good conditions and enough consumables.

Hong Kong

Bio-Rad Pacific Ltd., Manufactures products including Life Science Research & Clinical Diagnostics• Gained both Hospital Authority and private hospital customer’s satisfaction by providing quick and effective support on Bio-Rad’s Immunohematology ID-System, Automated autoimmune EIA and IFA instruments and Hemoglobin Testing System.• Conducted QC, Calibration and samples test on instrument for customer evaluation and instrument performance validation.• Arranged installation of large size testing equipment.• In additional to technical service skill, I also built up customer’s trust through outstanding communication skill and active follow up.• Provided operation improvement suggestion to Medical Technologist• Managed consumable buffer by keeping suitable materials and adequate quantity at local warehouse based on the number of instrumnts installation.• Completed high qulaity documentation reports to service manangment.

Hong Kong

1. Continually exceeded the sales budget for 30~50 well known electronic manufacturers and project tenders in HK and Pearl River Delta region, in fields of LED lighting, consumer products, power management, automotive and intelligent systems.2. Completed failure analysis reports, assisted internal engineers with the most updated methodologies and sophisticated equipments, assisted the USA and European venders to improve product design or explained customers’ suspicion. Successfully built customers’confidence on the focused product line of Future-LED.3. Introduced LED product lines and new lighting technology development to around 100 engineers of different nationalities in exhibition fair. Answered enquiries from technical elites with demonstrations.4. Collaborated with internal design team to provide customer end product testing and offered improvement advice.5. Conducted informative technical training to customers.6. Frequently traveled to customers.

Master'S Degree, Biomedical/Medical Engineering

Bachelor Of Engineering (B.Eng.), Electrical, Electronics And Communications Engineering