Jun Ling Wang Email & Phone Number

- Lead 1-on-1 and program-wide refresh trainings as pharmacovigilance Subject Matter Expert (SME) to improve adverse event reporting compliancy rate. Successfully increased program compliancy rate to 99% and decreased total late cases by 50%.- Identify and resolve quality issues by creating and implementing Corrective and Preventive Actions (CAPAs)- Develop and provide training contents on the various roles and processes of a Patient Support Program. - Assist program-wide structural reorganization project to better streamline patient support services.- Maintain Standard Operation Procedures (SOP)/Work Instructions (WI) documentation and conduct quality control verifications of program-related tasks.

- Handled identification of adverse events and product quality complaints, and submission to clients using program-specific databases.- Addressed medical enquiries and follow-up requests from pharmaceutical clients and healthcare professionals.

Coordinated registration, set-up, and monitoring of artists, helpers, and volunteers (approximately one thousand people) for one of Canada’s largest anime convention.

- Promoted internally following stellar performance and ability to quickly learn and master new concepts.- Supported the successful audit and qualification of N95 respirators by NIOSH and Health Canada.- Supported the successful development, qualification, and launch of new PPE supply during the Covid-19 pandemic.- Cleared backlog of product quality complaints by conducting investigations, risk assessments, and initiating CAPAs.- Supervised change control process with a cross-functional team of SMEs.

Montreal, Quebec, Canada

- Managed specifications and data sheets of products, raw materials, and packaging components as well as specifications and data sheets of products.- Address customer inquiries regarding technical aspects of products.

Beaconsfield, Qc

Responsible for day-to-day front desk service to clientele and completed clerical duties. Worked closely with clientele to promote prevention and awareness of zoonotic diseases and animal healthcare.

Montreal, Canada Area

Prepare samples for pathology evaluation while maintaining compliance with good laboratory practices (GLP) and health and safety regulations.

Master Of Science - Public Health

Internship: Collaborative project between the University of Montreal and the Ceara State University in Brazil to evaluate the use.

Bachelor Of Science, Life Science

Dec, Honours Health Science