Jun Quon Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Redmond, Washington, Us

Led a team of Technical Account Managers to provide consultations and solutions to sales and top Search customers, agencies and technology partners.• Supported 40% of NA Search revenue across verticals of Retail/CPG, Travel, Tech/Telco and Entertainment, by collaborating with sales, sales excellence, sales specialists, engineering, technical support, analytics and products, through monthly business reviews, quarterly account planning and regular engagements.• Partnered closely with sales leaders and stakeholders to increase seller capability and effectiveness, and remove roadblocks, through consultations and solutions.• Leveraged data-driven insights, identified opportunities, created scaled solutions and joined efforts cross-functionally to run sales motions globally. Delivered over-achievement of business results.• Represented Microsoft offerings to customers and partners. Built long-term relationships, to achieve product adoption and revenue goals.• Served as product expert educating clients, agencies and partners, through technical consultations, custom and scaled solutions, and best practices.• Influenced account strategy and product improvement, by collecting and sharing feedback to engineering/product teams and be the voice of customers and sellers.• Built trusting relationships with leaders across functions (incl. sales, engineering, etc.) via regular one-on-one and stakeholders’ LT meetings, as well as conversations around collaborations, issue escalations, etc.• Delivered overall team success through empowerment and accountability by modeling, coaching and caring, resulted in high impact work health index scores of 90%+. • Fostered a speaking-up and inclusive culture that different perspectives are respected and valued, and rational debate drives best solutions. Resulted in a collaborative, high performing and highly recognized team (incl. winners of Globies, MSA Awards and Microsoft Gold Club).

Redmond, Washington, Us

Attained revenue goals and built strong customer relationships.• Owned day-to-day customer management. Drove flawless execution of campaigns by collaborating with internal partners. • Advocated Microsoft Story. Educated clients on Bing search products.• Led the account team and worked with support engineers to ensure timely resolution of escalations and remove revenue blockers.• Provided feedback and recommendations on product improvements.

Redmond, Washington, Us

Managed and grew strategic accounts from pre-sale through post-sale, through campaign analysis, reporting and optimizations, on multiple platforms including Microsoft Ad Network, MSN.com, Windows Ads-In-Apps, Xbox, Skype, Bing, Outlook, Foxsports, Delish.com and Wonderwall.com.• Partnered with account executives to meet quota and achieve revenue growth on multiple accounts. • Led Account Team to operational efficiency and excellence.• Established and strengthened client relationships and trust.• Acted as a consultant to multiple product planning and engineering groups across multiple countries to improve tool features.• Mentored/trained new hires.• Awarded to participate in Microsoft STEP program.

Washington, Dc, Us

Led the NY Account Management team.• Led the team to manage accounts of 70% of digital ads revenue on washingtonpost.com, newsweek.com, slate.com and buggettravelonline.com.• Hands-on managing accounts of Technology, Financial Services, Entertainment, Pharmaceutical and Consumer Product verticals.• Managed ad operations, campaign trafficking, optimization, inventory management and billing reconciliation• Partnered with Sales Managers to set business strategies. • Contributed to new product planning and development.

Us

Oversaw 50% ad sale revenue and 100% ad operations in North America.• Managed all strategic accounts and agency relationships.• Hired, trained and managed a team of Account Managers.• In charge of ad serving platform selection, test, migration, and implementation.• Partnered with production, editorial, designer and engineering in product development, site launch and promotion.

Master Of Business Administration - Mba, Management Information Systems

Bachelor'S Degree, English Of Science And Technology