Job responsibilities:  Planning and coordinating administrative procedures and systems and devising ways to streamline processes. Recruiting and training personnel and allocate responsibilities and office space. Assessing staff performance and provide coaching and guidance to ensure maximum efficiency Recruit and train personnel and allocate responsibilities. Manage schedules and deadlines for customer services and Sales staff. Attend customer service and processing customer request in case of staff shortage. Ensure operations adhere to policies and regulations. Keep abreast with all organizational changes and business developments. Migrated existing website from SQL Membership to ASP.NET Resolved issues regarding networking (wired, wireless, and dialup), and email problems. Advised on new technologies to help further the organizational mission. Instructed program director on building a user-friendly website and relational database. Assessed systemic problems and suggested possible solutions. Integrated old code with new for web application delivering custom tailored web news.

 Answered questions about software supported by the bank to staff. Communicated with customers through email, telephone, and face to face. Worked on News Delivery System - online information gathering/presentation system with IT team.  Part of team in coding and flow chart phase of development of the new delivery system.

 Worked with end users to determine their information needs.  Wrote application to create custom surveys.

Job responsibilities include As a general manager I was responsible for overseeing all administrative functions ( factory site and warehouse). A major part involved leading and directing employees.  Delegating administrative tasks, such as accounting, paperwork, Bank procedures and payroll. Supervising all the departments and making decisions for the same. Ensures administrative efficiency, proper procedure, implementation of policies and employee morale.  Expanding Business and running the 2 factory sites and a warehouse successfully.