Junaid Pasha

Junaid Pasha Email and Phone Number

Customer Success | Building Strong Client Relationships @ Jupiter
bombay, maharashtra, india
Junaid Pasha's Location
Bengaluru, Karnataka, India, India
About Junaid Pasha

- Building CS process- Onboarding of customers - Managing customer escalations- Operations Management- Feedback for change in product and service- Team handling- Customer Retention

Junaid Pasha's Current Company Details
Jupiter

Jupiter

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Customer Success | Building Strong Client Relationships
bombay, maharashtra, india
Website:
jupiter.money
Employees:
68
Junaid Pasha Work Experience Details
  • Jupiter
    Corporate Operations Manager
    Jupiter May 2021 - Present
    Bangalore Urban, Karnataka, India
    - Working closely with Product Managers to build a roadmap to engage the community and have a great Customer Support experience for all the corporate users.- Responsible to handle customers' queries and feedback and give them a resolution within minimal time.- Responsible for Onboarding of corporate users to the product- Responsible for handling corporate accounts of the product
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  • Axio Biosolutions
    Customer Support Specialist
    Axio Biosolutions Aug 2020 - May 2021
    Bangalore Urban, Karnataka, India
    - Structured and made the workflow of the Customer support team.- Generated monthly and weekly reports for the orders and customer queries.- Handled the order deliveries and was responsible for customer feedback.
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  • Simpl
    Customer Interaction Officer
    Simpl Oct 2018 - Mar 2020
    Bangalore Urban, Karnataka, India
    - Handled customer queries and managed a team of interns.- Onboarded, Trained and guided new joiners to handle customer queries.- Worked closely with the product team and helped in improvising the product on the basis of customer feedback.- Was responsible to generate monthly and weekly reports of the CSAT and worked to improve it.
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Junaid Pasha Skills

Microsoft Office Customer Service Management Microsoft Excel Microsoft Word Leadership Powerpoint Research Public Speaking Project Management

Junaid Pasha Education Details

Frequently Asked Questions about Junaid Pasha

What company does Junaid Pasha work for?

Junaid Pasha works for Jupiter

What is Junaid Pasha's role at the current company?

Junaid Pasha's current role is Customer Success | Building Strong Client Relationships.

What schools did Junaid Pasha attend?

Junaid Pasha attended Reva University, Bangalore, Jain (Deemed-To-Be University), Christ High School.

What skills is Junaid Pasha known for?

Junaid Pasha has skills like Microsoft Office, Customer Service, Management, Microsoft Excel, Microsoft Word, Leadership, Powerpoint, Research, Public Speaking, Project Management.

Who are Junaid Pasha's colleagues?

Junaid Pasha's colleagues are Devans Somani, Kaamini Karoo, Shambhu Prashad, Bridget Sabu, Pratyush Srivastava, Niket Jakhotiya, Prem Prakash.

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