Junaid Mohammad Email & Phone Number

Milton, Ontario, Canada

• Successfully increased the company's revenue by 0.5 MILLION to 2.4 million in 2020 by identifying and nurturing key accounts and providing tailored solutions matched with exceptional customer service, • Consistently exceeded sales targets every month for consecutive 3 years; chosen for presidents’ club• Collaborated with various internal departments, such as logistics, operations, and customer support, to ensure seamless service delivery and issue resolution for our key accounts.• Developed strong relationships with key clients, ensuring their satisfaction and loyalty. This resulted in a high rate of customer retention, reducing churn and increasing the lifetime value of accounts.• Through a deep understanding of our product offerings, I implemented cross-selling and upselling strategies, resulting in increased sales and a broader product adoption among our key accounts. This approach provided a chance to worked closely with key clients to optimize their supply chain processes. This involved streamlining shipping and inventory management, leading to cost savings and improved efficiency.• Regularly conducted market research and competitor analysis, providing valuable insights to the company's product development and marketing teams. This helped us stay ahead of industry trends and remain competitive.• Collaborated with various internal departments, such as logistics, operations, and customer support, to ensure seamless service delivery and issue resolution for our key accounts.• Successfully negotiated contracts and pricing agreements with key clients, ensuring mutually beneficial terms and long-term partnerships.• Proactively addressed challenges and resolved issues, maintaining a high level of customer satisfaction. This included handling shipping delays, quality concerns, and other customer-related issues.

Port Hope, Ontario, Canada

Atomic Energy Canada Limited (AECL) Jan 2015 – Apr 2015My role is to manage the “Collaboration Portal” (CP), which is a vital application ensuring all project related information, including but not limited to: documents, environmental and radiation data, pictures, contract submittals, videos, reports and records of meetings• Some of my duties included: Providing support in the management of project records by retrieving project records including contract documents, pictures, videos, etc. from a variety of stored areas and placing them in the appropriate folders within the project’s application system - CP. These records represent valuable information stored with individual project team members since the inception of the project, which need to be accessible by all project team members.• Performed input, output, maintain and update data for Project Information management using TREK.

• Focused on all import activities related to company’s pharmaceutical products. • Displayed excellent interpersonal skills to deal effectively with all levels of contacts.• Provided impetus on quality and costs• Updated knowledge of all Government laws and regulations.• Provided support to logistics department. • Displayed high level of motivation level backed with strong judgment skills.• Possessed effective analytical capabilities to resolve complex tasks.

• Developed marketing strategies and implemented these strategies successfully.• Coordinated the creation of effective distribution channels for Nestle and Rose Petal brands. • Maintained focus on feedback from market surveys and promotions. • Used explicit communication skills to deliver information to clients. • Trained new hires in customer service and distribution departments. • Exceeded company targets and retained a close relationship with existing clients.• Committed to team work and effort but worked independently when situation arose.• Demonstrated proficiency in multi- tasking skills displayed under pressure. • Accountability in all aspects of task management & was able to successfully implement sound methodologies.