Jonathan Underwood Email & Phone Number

Dunton Wayletts, Gb

Munich, De

Fighting fraud on the front line! Delivering leading-edge capabilities that detect and defeat identity fraud for companies across the globe.

Edinburgh, Scotland, Gb

Delivering world-class payment technologies across both NatWest Tyl and Payit brands. Ran foundational micro-service oriented architecture project to baseline future payment growth. Responsible for Martech, Onboarding, In-Life, Risk / Reg-Tech, CRM and ERP services. Working with global partners and international development teams to create and accelerate our solution for a fast-growing customer base - 6,000 to 46,000 covering 275m transactions during tenure. First in UK to launch tap to pay on android and apple devices.

London, England, Gb

International Currency Card systems, and supporting foreign exchange (FX) technologies along with RegTech solutions for AML and KYC.Recruited as CPO but made CEO after 3 months by Japanese owners. Developed company technology solutions leading to inter-group merger.

London, Gb

Capital Markets Post-Trade Financial Services. Global team of Product Managers across multi-asset classes to define and implement cloud based trusted data vaults and services. Delivered distributed ledger (DLT) / blockchain technologies to tier 1 banks. Implemented Artificial Intelligence solutions to normalise and enrich trade data. Created truly scalable and resilient Platform As A Service (PAAS) based on micro-service orientated architectures (SOA) allowing clients to deploy their own software and data to the cloud in record time and greatly reduced costs. Multi-million £ budget, directing Team of 60+.

San Jose, Ca, Us

Along with my US colleagues, supported and drove the EMEAR roll out of digital network application (DNA - The Network. Intuitive) technology and associated services.

London, Gb

Director at JLT (4th largest reinsurance company in the world), responsible for the global strategy, roadmap, implementation and operation of client engagement software products. Responsible for 80 people, £7m budget and operational product service to 1.2m users across 4,000 client companies across six continents on a single SAAS cloud-based solution.Chair of JLT BenPal Executive, Member of the JLT EB Operational Executive and also member of the Profund Executive (JLTs Pension Administration solution).

London, London, Gb

Senior Global Director at Thomsons Online Benefits Limited responsible for global growth and product operations (Revenue from £15m to £36m in 3 years).Personally managed global relationships with top clients including Google, HP, Cisco, Deutsche Bank, Shop Direct etc. Ran account management team and key client operations. Responsible for profitability and client satisfaction across entire relationship life cycle driving personal revenue circa £3.5m pa. from an overall account management team revenue of £14m.Ran team of 5 product managers creating processes for working with the development teams including the introduction of an Agile methodology. Set up global requirements and re-factoring work-streams and pushed improvement in quality across all product deliveries. Worked with clients to introduce analytics across engagement platform products and managed relationships with key technology partner and employee benefit provider organisations. Managed Solution Delivery team successfully implementing an employee engagement tool to Google’s employees across 40 countries leading to an introduction and further business from Apple, Cisco, HP and Microsoft. Drove expansion of business offshore to Romania. Drove the use of video conferencing and collaboration techniques to allow controlled global expansion to Singapore and USA. Relationships held with partner organisations including Success Factors and Workday.

Us

Ran the UK sales and account management teams delivering employee-focused Benefits Management and engagement software solutions for Flexible benefits, Total Reward and Wealth Management as well as basic CRM solutions to large FTSE250 companies. Clients including Lloyds TSB, RSA and BBC. Revenue circa £2m pa.Responsible for global (excluding USA) product strategy, understanding client and market requirements and converting into product roadmap. Liaised with US-based resources to ensure successful delivery of product to client. Refined processes for delivery and improved profitability.

Built new research and product teams from scratch and implemented product principles to introduce reusable services and tools. Managed partner relations including all major UK benefit providers and outsourced admin teams including those in Equiniti.Improved procedures sufficiently to pass first AAF quality accreditation.Managed client RFIs & RFPs and proposal delivery. Key to delivery of client presentations

Co-founder - OSM was formed to provide access to offshore software resources in an easily accessible package.Set up the business and all that entails, including sourcing offices, dealing with external providers, completing accounts, contracts, managing budgets etc.Actively project managed offshore development projects.

Santa Clara, California, Us

Senior Solutions Consultant - Worked across EMEA providing sales support sales and delivery of Enterprise Application Integration (EAI) and Business Process solutions.

Sammamish, Us

Pre-sales and Product Manager - Worked across EMEA and USA on integrated eCommerce and supply chain solutions.Gained in-depth knowledge of integrated Internet application architectures. Worked with many best-in-class software providers to integrate their services. Detailed understanding of technologies for globalised solutions. Integrated state of the art business process solutions. Worked on scalable and resilient hardware architectures. Created and ran worldwide resource for all global consultants.

Austin, Texas, Us

Principal Sales Consultant - Customer Relationship Management (CRM) group. Lead speaker and presenter for UK.

Product and Operations Manager delivering key Insurance and Pension technologies to 8/10 top UK life companies. One-man ambassador for Intuitive products. Defined and created Virgin Direct call centre. Built first pension calculators and life planners with Watsons Consulting Actuaries.Pre-Sales Consultant, Senior Business Consultant, Business Support Manager, Team leader, Project Manager, Developer working on ground-breaking technologies and methodologies.

St Neots, Gb

Hardware and Software Engineer writing bespoke computer solutions and delivering training.

British Computer Society, Computer Studies

Education record