June Allen Email & Phone Number

Alameda, Ca, Us

Alameda, Ca, Us

Alameda, Ca

First 5 Alameda County is a public entity that promotes a comprehensive system of early childhood programs and services that prepares young children for academic success in school and life.Information Systems Administrator • Primary technical liaison to Senior Managers of agency’s technical projects to support community health and educational programs and services. Initiate and facilitate communication with multiple functional departments, including external vendors to ensure service continuity and integration based on strategic plans and objectives. Develop functional application specifications consistent with contractual requirements and business needs. Ensure application compliance with state and federal HIPAA privacy and confidentiality requirements. Assign specifications to developers and monitor progress and timelines for service/product releases including beta testing and user acceptance processes and roll out.• Direct and collaborate with internal and external project teams and stakeholders including county public health departments, hospitals and community clinics to address complex data needs; oversee application development life cycles.• Ensure that system hardware, software, operating systems and networks are adequately managed, and upgraded; including oversight of websites, data and web security, user policies, and network build-outs.

Alameda, Ca

• Oversee and manage an annual budget in excess of $1,000,000; negotiate and execute contracts. Perform financial analysis of project budgets and generate forecasting models. Collaborate with cross functional teams to ensure positive fiscal results. • Develop and implement business analysis plans to establish strategic direction for scalable operational solutions including making recommendations to executive management and board members to inform operational enhancements, growth and expansion and resolution of system application issues.• Establish communication structures using a variety of project management tools to track and monitor deliverables, convey project goals, disseminate reports and document project status, milestones and metrics for executive management team and external project stakeholders.• Lead, mentor and coach cross function project teams through various and concurrent project phases; guide staff through resolution of complex project issues and provide constructive feedback and evaluation.

Alameda, Ca

• Designed and utilize a three-tiered helpdesk model to strategically ensure that user needs are immediately recognized and resolved.• Manage helpdesk staff that provides support for internal and external users of agency applications in a variety of aspects- new application rollout, enhancements and updates and required reporting. Establish and implement protocols to ensure high-quality, customer-focused service delivery systems.• Provide quarterly trainings in a state of the art classroom environment. Use workgroups and user groups meetings to identify and execute change.

Oakland, Ca

Developed application training material, provided training and rollout of county wide case management system for First 5 Alameda County

Berkeley, Ca

Responsible for all human resource activities; provided internal technology support and managed related vendors

Project Management Certificate

Master Of Business Administration (M.B.A.)

Bachelor’S Degree