Junel Bueno Email & Phone Number

San Francisco, California

San Francisco, California

Client: Mixpanel, Inc.

South San Francisco, CA

• Reviewed and interprets software subscription and professional services contracts terms and conditions to confirm validity and accuracy
• Set-up new customer account in and ensure that the account is set-up based on their contract terms and conditions
• Reviewed and processed upsells, backlogs and renewals for Software Subscription and orders for Professional Services as well as setting up projects and tying the project to the sales order
• Coordinated with Sales Managers and Professional Services team to obtain proper contract documentation and approvals, and to ensure accuracy in invoicing
• Maintained and updated customer records and contacts as requested by account managers and customers
• Received inbound customer calls and emails related to billing, and resolved or escalated any issues that may arise

• Client: Success Factors
• Reviewed and processed Expense Reimbursement billing which include reviewing and matching expense report with receipts, calculation and processing using NetSuite Accounting Software
• Generated and mailed invoices to customers
• Updated and maintained customer records
• Assisted the department in processing new orders, backlogs, upsells and renewals for software subscription (SaaS) using Big Machines and NetSuite Accounting Software
• Worked on other projects as assigned by Billing Manager

San Francisco, CA

• Client: Artistic Studios
• Posted and reconciled all incoming receipts including cash, credit card and wire transfer to open accounts receivable invoices on a daily basis
• Reconciled accounts as well as accurate clearing of corresponding credits and debits
• Conducted timely research, analysis and decision making for resolution of unapplied payments, deductions/disputed items, and short/over-payments
• Generated invoices and credit memos manually
• Verified validity of account balance by researching, reviewing and ensuring accuracy of payment and adjustment posting

San Francisco, CA

• Responsible for invoicing, collecting, and reconciling consignments, custom, export, sub-rights, web, retails, and other in-house accounts; settled unresolved balances with customer
• Generated and sent out invoices and statements to outstanding customers on monthly basis
• Developed and maintained relationship with customers: follow-up, allocate, collection of aging A/R and resolving discrepancy issues
• Prepared and processed monthly credits for co-op promotions, markdowns, and bill/credit adjustments
• Processed and mailed checks and credit cards refunds to customers
• Handled sales commissions including running and sending monthly sales commissions reports; cuts monthly sales commissions checks; reviewed open-orders report bi-annually; processed commissions adjustments; worked with.

San Francisco, CA

• Responsible for invoicing, collecting payments, and reconciling accounts including key accounts like Ingram, Barnes & Noble, Borders, and Waldenbooks
• Handled cash application of various payment methods: Lockbox, manual checks mailed to the office, credit cards and wire transfers
• Processed credit card payments
• Handled daily cash and check deposits
• Reviewed AR aging report and collected delinquent debts
• Researched and resolved accounts receivable and customer issues relating to invoicing, returns and payments such as shortages, price, discount, and freight discrepancies. This also includes collaborating and.