Junelle Samblanet Email & Phone Number

Ellenton, Florida, United States

Tampa, Florida, United States

Holiday Inn Express, Sarasota, FL 2006-2008General ManagerManaged all department heads including: sales, engineering, housekeeping, and guest service departments. Continuously achieved designated profitability and market share growth goals. Created a business plan each year including ways to increase revenue. Responsible for P&L performance and opportunities including internal costs, budgets, invoices and deposits, end of the month reconciliation, and communication with head of finance. Implemented and maintain quality assurance programs to continue repeat guests and upheld guest service scores. Developed a manpower plan and handled all hiring, orientation, staff development, and reviews. Analyzed operation procedures to improve existing methods and develop new ones. • Active in the Sarasota Visitors Bureau, and Chamber of Commerce • Completed Holiday Inn Express GM program, Making the Grade and Hurricane Preparedness

Outback Steakhouse, Sarasota, FL 2004-2006ManagerCreated a business plan and grassroots marketing plan each year. Maintained P&L performance and opportunities including: budgets, invoices, and payroll end of month reconciliation and communication with the accountant and JVP. Conducted interviews, held orientations, developed training programs, continually coached employees and conducted reviews. Conducted weekly directionals with management staff. Upheld relationships with purveyors and customers. Fulfilled customer and employee needs or complaints. Coordinated any special events. • Completed all BYTE courses

Outback Steakhouse, Sarasota, FL 1999-2003Office Manager, Assistant Manager, TrainerConducted interviews and orientation, handled all aspects of training. Responsible for administration of company benefits including health care and vacation. Managed and maintained personnel records. Opened new locations and trained staff. Headed up local marketing efforts. Prepared records, budgets, payroll, schedules and analysis. Analyzed operating procedures to improve existing methods and developed new ones. Planned and organized meetings and events. Managed guest and employee problems. Reconciled daily transactions and prepared invoices. Ordered supplies and controlled inventory.

The Hilton Garden Inn Sarasota-Bradenton Airport, Sarasota, 2003-2004Director of SalesLed all daily sales and operations at 121-room Hilton Garden Inn including management of three conference rooms, banquets and all group reservations. Initiated marketing efforts to ensure hotel occupancy and rate integrity year round. Increased revenue through marketing and advertising. Maintained over 200 existing corporate accounts and obtained new accounts. Controlled all internet and website development for 3rd party sites. Prepared weekly and monthly sales reports. • Active in the Manatee and Sarasota Conventions and Visitors Bureau, the Manatee and Sarasota Chamber.