Disruption Investigation Officer
CurrentFlight Disruption Investigation: Conduct comprehensive investigations into a wide range of flight disruptions, including delays, cancellations, and diversions, to assess their defensibility under EC261 regulations.Data Analysis & Interpretation: Interrogate and analyse data from multiple sources, including easyJet's internal systems, ACARS, Eurocontrol, and other relevant platforms to determine root causes of disruptions and assess potential legal liability.Cross-Functional Collaboration: Collaborate closely with the legal team to provide detailed reports and insights on disruption causes, enabling effective defense strategies against passenger claims.Regulatory Compliance & Risk Mitigation: Apply in-depth knowledge of EC261 regulations and relevant case law to classify disruptions as "extraordinary circumstances" or not, mitigating legal and financial risks for the company.Key Skills & Expertise: Demonstrate exceptional problem-solving skills to identify and connect disparate pieces of information from various systems. Utilise strong organisational abilities and legal knowledge to create comprehensive timelines and assess disruption defensibility.