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Kyle Jung is listed as Technical Account Manager at Dynamsoft at Dynamsoft, a company with 32 employees, based in New Westminster, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Kyle Jung.
Kyle Jung previously worked as Technical Account Manager at Dynamsoft and Associate Product Manager at Dynamsoft. Kyle Jung holds Bsc, Interactive Arts And Technology - New Media Environments from Simon Fraser University.
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An aspiring Product Manager, a Customer Service champion with 10+ years of direct client interaction in-person, over the phone, and through digital communication. Recently obtained SPOC™. A keen problem solver who enjoys tackling challenges head on. BSc from Simon Fraser University.
Listed skills include Social Media, Customer Service, Adobe Creative Suite, Web Design, and 39 others.
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A career timeline built from the work history available for this profile.
- Leverage contacts within existing accounts to understand their uses of the products- Introduce other products to key stakeholders to compliment the business problems- Understand the clients' business processes and advise on where Dynamsoft products may provide business value- Troubleshoot and work with the client to find solutions to complex image.
Vancouver, British Columbia, Canada
- Manage and prioritize the product backlog and present the release plan to product team- Translate the technical release specifications into user consumable release notes, along with the associate API documentation- Redesigned the new user guide for a more streamlined and simplified product tutorial- Communicate product release status to multiple.
- Build and expand existing relationships through contract renewals and expanding use of Dynamsoft products with client environments
- Collect customer use-case to determine if the product will fulfill customer's needs- Communicate with the product management team to influence the roadmap based on customer requests- Push for unified release cycles and feature parity across editions of SDK- Evaluate and suggest pricing models and go-to-market strategies to management teams - Negotiate.
Richmond, BC
- Provide support to the Front End Manager- Run the floor and coordinate on-shift cashiers- Account for on-hand cash in store- Provide outstanding customer service- Review and follow up on accountability reports- Maintain employee schedules- Ensure the good repair of Front End equipment and fixtures- Reported customer trends to inventory team in regards to.
- Ring through customers orders- Provide excellent customer service- Investigate price discrepancies- Support the shift supervisor
- Maintain Front End cleanliness- Provide customer service- Assist customers with groceries and general inquiries- Investigate price discrepancies
Vancouver, British Columbia, Canada
- Support Sustainment Product Owner by assuming Product Owner and Scrum Master duties for the iOS and MacOS development team- Undertook SCRUM and Agile training during a company wide transformation- Work and plan with cross-functional teams to track, prioritize, and deliver bug-fixes in a full lifecycle from reporting and escalation to prioritizing.
Vancouver, British Columbia, Canada
- Provide first and second tier support to vendors through on the spot troubleshooting- Maintain client records- Remotely provide technical support for hardware- Educate vendors on application usage- Work with a diverse team in various offices across North America- Generate troubleshooting guides for team usage- Suggest improvements or optimizations to.
- Capstone Project- Created a prototype interface to be used with BC Hydro's Smart Meters
- Created the first iteration of a tangible interactive dress for CODE Live at the Vancouver 2010 Olympics- Responsible for assisting in coding and physical implementation of sensors and mechanics
As part of the Logistics team:- Responsible for receiving, customer service, RMAs, and quality assurance- Package product for shipment to customersAs part of the Operations team:- Help repair incoming warranty units
Other employees you can reach at dynamsoft.com. View company contacts for 32 employees →
Falcon Jason
Colleague at Dynamsoft
Canada, Canada
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XL
Xiao Ling
Colleague at Dynamsoft
Vancouver, British Columbia, Canada, Canada
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NC
Nikhil Chaudhary
Colleague at Dynamsoft
Greater Toronto Area, Canada, Canada
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JL
Jinlong Li
Colleague at Dynamsoft
Boston, Massachusetts, United States, United States
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LX
Liang Xu
Colleague at Dynamsoft
Dundas, Ontario, Canada, Canada
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AS
Alok Sharma
Colleague at Dynamsoft
Delhi, India, India
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FY
Fiona Yan
Colleague at Dynamsoft
Canada, Canada
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LW
Logan W.
Colleague at Dynamsoft
Vancouver, British Columbia, Canada, Canada
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PP
Prerna Phirani
Colleague at Dynamsoft
India, India
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LZ
Luoyan Zhang
Colleague at Dynamsoft
Hangzhou, Zhejiang, China, China
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Quick answers generated from the profile data available on this page.
Kyle Jung works for Dynamsoft.
Kyle Jung is listed as Technical Account Manager at Dynamsoft at Dynamsoft.
Kyle Jung is based in New Westminster, British Columbia, Canada while working with Dynamsoft.
Kyle Jung has worked for Dynamsoft, Real Canadian Superstore, Colligo, Active Network, and Sfu - Team Eco.
Kyle Jung's colleagues at Dynamsoft include Falcon Jason, Xiao Ling, Nikhil Chaudhary, Jinlong Li, and Liang Xu.
You can use AeroLeads to view verified contact signals for Kyle Jung at Dynamsoft, including work email, phone, and LinkedIn data when available.
Kyle Jung holds Bsc, Interactive Arts And Technology - New Media Environments from Simon Fraser University.
Kyle Jung is listed with skills including Social Media, Customer Service, Adobe Creative Suite, Web Design, Event Planning, Event Management, Photoshop, and Team Management.
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