-Assist to manage store staff and assign job duties-Determine the market trend and promote related services to meet customer's demand-Develop and implement marketing strategies-Plan store budget and monitor revenues and expenses-Assist to recruit and train new staffs

1. Interact with customers, recommend superior dishes, and improve customer satisfaction; the praise rate reached 95 percent.2. According to customer dining needs, serving more than three tables simultaneously, each table customer waiting time reduced by 10 to 20 percent.3. Handle on-site problems, quickly solve customer dissatisfaction with dishes, and successfully win back 15 potential customers.4. Responsible for analyzing and verifying in-store accounts and proposed optimization suggestions to improve restaurant services through data analysis.5. Responsible for collecting and sorting customer feedback, improving customer satisfaction, enhancing customer stickiness, and maintaining the relationship between customers and restaurants through communication with customers.6. Cooperate with other colleagues and have team spirit and teamwork.

Responded promptly and professionally to customer inquiries, combiningproduct recommendations with personal preferences to enhance theshopping experience.Resolving customer dissatisfaction, maintaining a 100% Google five-starrating. Implementing ongoing follow-up services to improve satisfaction andretention.Exceeding performance targets through effective management of orders,returns, and exchanges, generating approximately $1,000 in revenue pershift. Building friendly customer relationships, winning recognition and trustin work capabilities.