- Manage and grow relationships with key national accounts, driving revenue growth and ensuring high levels of customer satisfaction.- Develop and implement strategic account plans tailored to clients' business needs, identifying opportunities for upselling and cross-selling.- Negotiate and manage contracts, ensuring mutually beneficial terms for both the company and clients.- Collaborate with internal teams, including sales, customer support, and technical departments, to deliver tailored solutions and resolve client issues promptly.- Consistently achieve or exceed sales targets, contributing to overall company success through long-term client partnerships

Build website traffic & sales via Targeted Marketing, SEO Managed buying & selling of goods online via Etsy.com, eBay.com, & Amazon.com Monitor KPI's and developed plans to improve sales Offered exceptional Customer Service, ensured high customer satisfaction Balanced the needs of multiple customers simultaneously Processed shipmentsProcessed Sales Transactions in a timely fashion Managed & created video/photo content for social media platforms such as Instagram, Pinterest, Facebook

Managed a team of up to 30 direct reports + 2 indirect employees Drive goals of the Quality Department Delegate responsibilities to employees Manage daily customer priorities Create a culture that abides by the company values and mission statement Implementing standard work 5S & Lean implementation

Verify processes were completed according to Specifications and Drawings Ensure tools are released for production use Perform audits on employees and their work Analyze graphs to determine if part meets requirements Inspect electrical bonds and torque requirements per Engineering specificationsEmploy 5S and LEAN+ procedures

Coordinate with our customers to ensure their problems are resolved Perform thorough check of entire aircraft before delivery to the customer Reject products, materials, or equipment not meeting customer requirements. Analyze and interpret data, manuals, and other materials to determine specifications, inspection and testing procedures, certification methods, formulas, and measuring instruments requiredNotify supervisors and other personnel of production problems, and assist in identifying and correcting these problems. Observe and monitor production operations and equipment to ensure conformance to specificationsCheck arriving materials to ensure they match purchase orders and submit discrepancy reports when problems are foundInspect work of aircraft mechanics performing maintenance, modification, or repair and overhaul of aircraft and aircraft mechanical systems to ensure adherence to standards and procedures

Oversee or Inspect production processes Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies. Identify quality problems or areas for improvement and recommend solutionsInterpret engineering drawings, sketches, or diagramsWorked with manufacturing processes or operations, using CAD or CAM toolsEnsured consistent production qualityDocument the tracking of defects, or other regularly reported quality control data Document testing procedures, methodologies, or criteriaProduce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.

Calculate dimensions and tolerances using knowledge of mathematics and instruments such as micrometers and calipers Study sample parts, blueprints, drawings, and engineering information to determine methods and sequences of operations needed to fabricate productsMeasure, examine, or test completed units to check for defects and ensure conformance to specifications Machine parts to specifications using machine tools

Vertical and Horizontal leading edge stabilizer