Jen Chan Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

• Involvement in various stages of the software development lifecycle, predominantly with medical products.
• Main technologies used - Python, C#, HTML, JavaScript, CSS, PostgreSQL, Azure, and AWS.
• Worked in Agile software development teams.
• Adhere to IEC 62304 standards for development of medical software.
• Deliver software features and bug fixes within sprints.
• Assist testers in creating and executing test scenarios for verification.

Melbourne, Australia

• Oversee operations of software-based products in which the company is legal manufacturer of.
• Manage level 3 product support requests and license requests.
• Create and review work instructions for product support and licensing.
• Provide technical expertise and guidance to internal support engineers.
• Take responsibility for and delegate tasks to internal support engineers.
• Ongoing reporting of support and licensing activities to stakeholders.

Melbourne, Victoria, Australia

• Product and stakeholder management for a software-only medical product.
• Work together with key project, quality, and regulatory members to ensure that the developed product and design documentation meets both stakeholder and regulatory requirements.
• Align with internal and external stakeholders on product launch markets and launch deliverables.
• Create and review any necessary product launch documentation, ensuring that it meets both stakeholder and regulatory requirements.
• Create and deliver product training to external clients.
• Subject Matter Expert of the managed product.

Melbourne, Australia

• Provide technical assistance for SAP Enterprise Resource Planning (ERP) implementations.
• Attend Basis support training for SAP systems.
• Assist in setting up internal SAP test environments.

Bengaluru Area, India

• Placement in the Automation Team of the R&D department.
• Programming language is Java.
• Develop a proof-of-concept for processing of incoming human support request phone calls using speech recognition, followed by an appropriate machine response using text-to-speech conversion.
• Develop a proof-of-concept demonstrating the use of machine learning algorithms for the clustering and classification of data set consisting of support requests in text-format.

Melbourne, Australia

Attend to customers and take their orders and payment. Preparation of food and beverages as well as provide floor service. Perform cleaning tasks and food preparation tasks.

Melbourne, Australia

Perform product sales and attend to customers in store. Solve product issues faced by customers. Assist customers in choosing products best suited to their budget and needs.

Kuala Lumpur, Malaysia

Provide assistance to project engineers. Compiled and updated tender documents. Used AutoCAD for design implementation and editing. Designed work involved includes: pipe routing, lighting circuit layout, data and power point layout, relocation of sprinkler points and ACMV diffusers.

Master Of Information Technology, Information Technology, Weighted Average Of 85.375

Robotics Project (Python): • Program a humanoid robot equipped with cameras, touch sensors, and limbs to play tic-tac-toe. • Involves.

Bachelor Of Engineering (Beng), Mechanical Engineering, Second Upper Honours (H2A)

Activities and Societies: Table Tennis Club, Ultimate Frisbee Club, Touch Rugby Club, International Engineering Students Society, Flare.