Jun Li work email
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Jun Li personal email
Welcome to my LinkedIn profile! I have extensive experience at prestigious establishments such as St.Regis, Apple Retail, Rosewood, and Aman.Throughout my career, I have honed exceptional skills in delivering luxurious guest services, impeccable communication, and effective team leadership. I am committed to providing unparalleled, personalized experiences for guests, swiftly addressing and resolving any issues to ensure their stay is nothing short of extraordinary. I look forward to connecting with you to explore opportunities in the realm of luxury hospitality and customer service.
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Guest Relations SupervisorAmanChina -
Front Office SupervisorAman Apr 2024 - PresentLijiang, Yunnan, ChinaAssisting the HOD in completing monthly P&L statement and conduct month-end reconciliation with third-party partners. Lead and improve the guest experience program, organize regular staff training sessions to enhance service quality and guest satisfaction. Responsible for hosting VIP guests, efficiently handle guests issues and suggestions, ensuring smooth operation of the front office. Monitor and record employee performance, regularly report to the manager to assist in team management and… Show more Assisting the HOD in completing monthly P&L statement and conduct month-end reconciliation with third-party partners. Lead and improve the guest experience program, organize regular staff training sessions to enhance service quality and guest satisfaction. Responsible for hosting VIP guests, efficiently handle guests issues and suggestions, ensuring smooth operation of the front office. Monitor and record employee performance, regularly report to the manager to assist in team management and optimization. Develop and adjust the department work schedule to ensure reasonable staffing and meet business needs. Show less -
ButlerRosewood Bangkok Jan 2023 - Dec 2023Bangkok City, ThailandProviding personalized, specialized and ultimate luxury butler service to all the suites’ guests. Such as: any kind of reservation, local trip tour arrangements and other personal things. Handling guests complaints and recovering guest’s experience. Preparing VIP’s welcome amenities and sending prr-arrival emails. Daily engagement with guests at all hotel outlets and lobby. Ensuring guests are satisfied during whole stay. Also, ensuring all the processes and services which are reached LQA and… Show more Providing personalized, specialized and ultimate luxury butler service to all the suites’ guests. Such as: any kind of reservation, local trip tour arrangements and other personal things. Handling guests complaints and recovering guest’s experience. Preparing VIP’s welcome amenities and sending prr-arrival emails. Daily engagement with guests at all hotel outlets and lobby. Ensuring guests are satisfied during whole stay. Also, ensuring all the processes and services which are reached LQA and Forbes 5 stars. Assisting line manger to train new staffs and improve department train program as well. Show less -
Product SpecialistApple Aug 2021 - Jan 2022Kunming, Yunnan, China -
Assistant ButlerSt. Regis Hotels & Resorts Jan 2021 - Mar 2021Chengdu, Sichuan, China
Jun Li Education Details
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Hospitality Industry Management
Frequently Asked Questions about Jun Li
What company does Jun Li work for?
Jun Li works for Aman
What is Jun Li's role at the current company?
Jun Li's current role is Guest Relations Supervisor.
What is Jun Li's email address?
Jun Li's email address is ju****@****els.com
What schools did Jun Li attend?
Jun Li attended Mae Fah Luang University.
Who are Jun Li's colleagues?
Jun Li's colleagues are Doug Carroll, Eleftheria Chatzistavrou, Magdalene Peh, Pham Du, Madan Gsrg, Abir Hossen, Abhilesh Yadav Yadav.
Not the Jun Li you were looking for?
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Jun Li
Chief Investment Officer At Power Sustainable (Shanghai) Investment ManagementShanghai, China2gmail.com, gmail.com -
3hotmail.com, honeywell.com, honeywell.com
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