• Communicating with agents, compliance officers and/or managers regarding the resolution of non-compliant real estate practices• Reviewing and approving fintrac documents in accordance with industry policy• Create and update monitoring records and reports• Participating in additional tasks and performing other duties/responsibilities as assigned

• Manage and process a high volume of real estate data, transactions and payment• Comfortably use Webform, Lone Wolf and CRM• Extremely responsive and professional with corresponding with other Brokerages,Lawyers, Builders and Realtors

• Manage multiple office space• Disperse incoming mail to correct recipients throughout the office in a timely manner• Resolve customer problems and concerns, direct customers to appropriate resources• Comfortably use computer-based customer service system

• Served customers in a professional, efficient, and friendly manner• Managed entire store operations from opening to closing, hiring and training process• Provided exceptional customer service via face to face, telephone and email• Processed registrations, cancellations, sales, renewals, upgrades, modifications, payment resolution and orientations in an efficient manner

• Implemented company's most successful promotion resulting in increased customer traffic and sales, in a declining sales environment• Planed and directed all print and electronic advertising media resulting in increased customer traffic and sales• Resolve customer problems or complaints by determining optimal solutions• Monitored product availability levels throughout the day and replenished stocks to ensure 100%availability• Served customers in a professional, efficient… Show more • Implemented company's most successful promotion resulting in increased customer traffic and sales, in a declining sales environment• Planed and directed all print and electronic advertising media resulting in increased customer traffic and sales• Resolve customer problems or complaints by determining optimal solutions• Monitored product availability levels throughout the day and replenished stocks to ensure 100%availability• Served customers in a professional, efficient, and friendly manner• Managed the daily operation of the store including; scheduling, inventory, coaching, day to day paperwork and maintaining store appearance. • Identified customer needs and directed them to an appropriate product• Communicated effectively with focus on the customer, and demonstrate high integrity• Assisted and supported team members during peak periods to achieve and exceed sales targets• Consistently received high ratings from clients, as well as on personal performance reviews• Building customer relationships by providing prompt and exceptional sales and after-sales service• Earned Best Employee Award in recognition of client satisfaction and excellent work Show less

• Advised and counseled international students ensuring a positive experience while studying in Canada• Assisted international students with visa applications and documents• Provided administrative support to international student advisor

• Assisted customers with product selection and inquiries• Setup store displays and handled inventory and stocks• Attained knowledge of consumer preference

• Trained individuals at all levels to manage unit with strong instruction and training skills• Dedicated professional with two years of outstanding performance in the Military service