Sales / Customer Service Supervisor
Toronto, Canada Area
• Implemented company's most successful promotion resulting in increased customer traffic and sales, in a declining sales environment• Planed and directed all print and electronic advertising media resulting in increased customer traffic and sales• Resolve customer problems or complaints by determining optimal solutions• Monitored product availability levels throughout the day and replenished stocks to ensure 100%availability• Served customers in a professional, efficient… Show more • Implemented company's most successful promotion resulting in increased customer traffic and sales, in a declining sales environment• Planed and directed all print and electronic advertising media resulting in increased customer traffic and sales• Resolve customer problems or complaints by determining optimal solutions• Monitored product availability levels throughout the day and replenished stocks to ensure 100%availability• Served customers in a professional, efficient, and friendly manner• Managed the daily operation of the store including; scheduling, inventory, coaching, day to day paperwork and maintaining store appearance. • Identified customer needs and directed them to an appropriate product• Communicated effectively with focus on the customer, and demonstrate high integrity• Assisted and supported team members during peak periods to achieve and exceed sales targets• Consistently received high ratings from clients, as well as on personal performance reviews• Building customer relationships by providing prompt and exceptional sales and after-sales service• Earned Best Employee Award in recognition of client satisfaction and excellent work Show less